Customer Reservation Advisor

2 weeks ago


Oxford, United Kingdom Webrecruit Full time

North Oxford Garage have an opportunity for a Customer Reservation Advisor to work with both our MINI and BMW Brands.

This role is responsible for driving our Service bookings by providing exceptional customer service when responding with all incoming communication channels. Should you be successful, your daily duties will include:

- ensuring the correct resources are available to meet customer requirements
- getting the diary booked as close to capacity as possible every day.
- capturing customers requests accurately and transferring all relevant information to the booking.
- daily outbound call activity to generate additional bookings using provided call lists and Teleservice ticket data.
- gaining authority for works from fleet companies through the 1- Link platform where required.
- general admin duties as required for example filing, WIP closure.

If you have a passion for world class brands and providing exceptional customer service, we would love you to get in touch.

Your hard work will be rewarded with an annual OTE salary of £31,740 along with many benefits including: enhanced annual leave which rises with service, your birthday off, access to our recognition programme and thousands of retailer discounts, enrolment to our pension scheme, life insurance and paid time off for volunteering.


  • Reservations Advisor

    2 weeks ago


    Oxford, United Kingdom Webrecruit Full time

    North Oxford Garage have an opportunity for a Reservations Advisor to work with both our MINI and BMW Brands - this is a working from home opportunity, however for initial training and the occassional need to be on site, you must be within commutable distance of Oxford. This role is responsible for driving our Service bookings by providing exceptional...

  • Reservation Agent

    3 weeks ago


    Oxford, United Kingdom The Store Oxford Full time

    **_Does this role appeal to you?_** Are you someone who goes above and beyond? Are you passionate about providing exceptional customer service, paying attention to the finer detail and creating lasting memories? Step into the spotlight as a **Reservations Agent** at The Store, Oxford! **_Department_** Reservations **Benefits** - 28 days annual leave -...


  • Oxford, United Kingdom Office Angels Full time

    As a Customer Service Advisor you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. Usingall available knowledge tools and resources to achieve the defined KPIs you will be required to quickly...


  • Oxford, United Kingdom Oxford Eastgate Full time

    **Reservations Supervisor**: **Mercure Oxford Eastgate Hotel**: **Competitive**: **Location Description**: Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower. Are you passionate about hospitality and dedicated to delivering exceptional guest...


  • Oxford, United Kingdom Transun Travel Full time

    Following 30 years of successful tour operating, Transun Travel continues to go from strength to strength. We are market leaders in a range of Arctic holidays whereby you can stay in an igloo, experience a husky safari, or go in search of the Northern Lights by snowmobile. We are currently recruiting for a Reservations and Customer Services Associate to...


  • Oxford, United Kingdom Transun Travel Full time

    Following 30 years of successful tour operating, Transun Travel continues to go from strength to strength. We are market leaders in a range of Arctic holidays whereby you can stay in an igloo, experience a husky safari, or go in search of the Northern Lights by snowmobile. We are currently recruiting for a Reservations and Customer Services Associate to...

  • Reservation Agent

    4 weeks ago


    Oxford, United Kingdom The Store Oxford Full time

    **_About The Store Hotel_** Coming in spring 2024, The Store a new lifestyle luxury and boutique hotel set in the heart of Oxford. Situated in the historic building of Boswells, a renowned department store and Oxford institution, our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s...

  • Customer Advisor

    3 weeks ago


    Oxford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour* (Additional £0.81 per hour, store specific location allowance)** **B&Q Oxford** - **Rising to £12.21 from April 1st** We believe anyone can...


  • Oxford, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

    Planet Recruitment are delighted to announce that ?we are now working with a well-established client based in Oxford. Due to rapid growth are now seeking a Customer Support Advisor to join their busy team. The purpose of the role is to provide excellent customer service in our Supplier Support team. Explaining the benefits and processes associated with our...


  • Oxford, United Kingdom allen-associates Full time

    Customer Support Advisor Working as part of the client support team, you will be responsible for providing excellent customer service, supporting customers with registrations, renewals and service enquiries. No cold calling is required; however this is an outbound call-based role. Customer Support Advisor Responsibilities Your main duties will...


  • Oxford, United Kingdom The Recruitment Group Full time

    We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team. This vacancy has come about due to internal progression, which demonstrates your ability to grow and develop in the business. As the Customer Support Advisor, you will be responsible for calling customers to...


  • Oxford, United Kingdom The Recruitment Group Full time

    We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team. This vacancy has come about due to internal progression, which demonstrates your ability to grow and develop in the business. As the Customer Support Advisor, you will be responsible for calling customers to...


  • Oxford, United Kingdom Troo Hospitality Full time

    Reservations Supervisor - Oxford Reservations Supervisor Mercure Oxford Eastgate Hotel Competitive Location Description Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower. Job Description Are...


  • Oxford, Oxfordshire, United Kingdom Brite Recruitment Ltd Full time

    **CUSTOMER SERVICE ADVISOROxford£20,517 Pro-rata (Inclusive of shift allowance)**PART-TIMEA mutual building society is looking for a Customer Service Advisor to be the first point of contact for customers coming into the branch by providing exceptional level of customer service. This role would be suitable for anyone with customer service experiencewhether...


  • Oxford, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors for our summer season at Hinksey Outdoor Pool! **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for...

  • Customer Advisor

    3 weeks ago


    Oxford, United Kingdom B&Q Full time

    **About the role** **Full time or Part time - 20-39 hours per week** **Permanent** **Shifts available Monday - Sunday, between 7.00am - 10.00pm** **£10.85 per hour (Inclusive of an £0.75 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    4 days ago


    Oxford, United Kingdom B&Q Full time

    **About the role** **Part time & Full time available - 8-39 hours per week - **Permanent Contract** **Shifts available Monday - Sunday, between 7.00am - 10.00pm** **£11.35 per hour (Inclusive of an £0.75 per hour, store specific location allowance)** **B&Q Oxford** We believe anyone can improve their home to make life better. Every day, we give our...


  • Oxford, United Kingdom Park Street People Full time

    **An established services provider based in Oxford is seeking a Customer Support Advisor to join their customer support team on a permanent, full time basis.** Working in a small and friendly team, you will be responsible for providing an outstanding level of customer service to the company’s extensive database of clients, providing support to both new...


  • Oxford, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI22186 **Branch**:Leonardo Royal Hotel Oxford **Location**:Leonardo Royal Hotel Oxford **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Posted date**:13/02/2024 **Closing date**:16/03/2024 Be Yourself - Be a Bold Team Player - Be Leonardo As a Groups Reservation Agent, you’ll be making all the...


  • Oxford, United Kingdom Bond Williams Full time

    **Key Tasks/Responsibilities for Customer Service Advisor**: - Lots of communication and coordination with other departments in the business including logistics, sales, operations and finance as well as the other Customer Services teams dotted around the world as the company have a global presence. - All the work is managed and logged in Salesforce, so you...