Senior Ecommerce Executive

4 weeks ago

Hatfield, United Kingdom Ocado Retail Ltd Full time
Vacancy NameSenior Ecommerce Executive - Supplier Funded Content (12 Month FTC)Vacancy NoVN510Job TypeFixed TermLocationHatfieldJob Details

We’re Ocado Retail. We’re the people powering Ocado.com , the world’s largest online grocer, and Zoom by Ocado , our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious , Bring our best selves, and Challenge what's possible .

We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of tomorrow, today.

We are looking for a Senior Ecommerce Executive to join our Supplier Funded Content Ecommerce team. This is a 12 month maternity cover contract.

Key Accountabilities:

External Account Management

Communicate promo periods to suppliers; chase assets, and liaise with suppliers and external design teams as required. Onboarding new suppliers, Trading Managers and Assistants, and Merchandising team members Be aware of any related media in the supplier’s media plan, eg. shop-in-shops Internal Account Management Communicate daily status to the Supplier Content Design Team Lead, and relevant business partners where required Identify and manage stream issues where required, escalating to Lead when necessary Liaise with Trading Managers and Assistants to ensure promos are correct, and checked on time Liaise with the Merchandising team to deliver completed assets on time Workload Management Set up and manage processes for each promo period Anticipate workload / resource requirements and plan accordingly. Produce reports to track efficiency. Ensure that resources are being used effectively, that production stays on track, and that media is delivered correctly and on time Continuously improve the process Quality Control Ensure that all suppliers have up-to-date application guides. Ensure that all suppliers have up-to-date templates. Ensure that all banners are correct. Feedback corrections to suppliers and/or correct banners as applicable Design Create internal banners, understand brand guidelines and optimise media within set guidelines People Management Manages a small team of Merchandising Executives, typically 1-2 individuals Train and develop execs to ensure there are no single points of failure, and each sub stream has cover at all times Stream Management Manage the delivery of the day to day output of their dedicated stream Ensure processes are efficient and consistent across all functions of the stream Using Insights data, report on effectiveness of all streams post promo Be an agent for change in your stream, developing, self-evaluating, enhancing process, whilst also acting as the promoter of your stream. Act as an example to the Executive level, encouraging and supporting them with this development Strategy Thinks within the wider business, and how the areas you manage can support and feed into business needs and functional strategy Collaboration Actively look for opportunities to collaborate across all Customer workstreams
Key Responsibilities: Share up-to-date application guides and templates with all suppliers Update guidelines and supporting content for internal and external parties where required Check artwork against Ocado Retail application guides Correct or feedback to suppliers as required Upload all banners into Scribe Code HTML banners where required Liaise with Trading Managers and Assistants to ensure promos are correct, and checked on time Liaise with the Merchandising team to deliver completed assets on time Proactively communicate workload status to business partners Develop and maintain positive relationships with all stakeholders Set up the SFC sheet Create NST's Brief suppliers Download media Process late media Optimise banners Check banners Check missing media / promotions Map categories Add content (search / category) Onboard suppliers Supervise & support the delivery of the Competition process QC & compliance: review and resolve
Skills, Experience and Qualifications: Excellent Project Management or Account Management experience Excellent attention to detail Commercial awareness Ability to multitask and prioritise workloads in fast-paced environments Excellent verbal and written communication skills Adobe CC - Photoshop MS Excel CMS expertise HTML Tableau
What We Offer You

We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.

These benefits can also be customised so you can pick and choose to best suit your lifestyle.

Core Rewards

26 Days Annual Leave plus bank holidays Up to 7% matched pension contributions (e.g. 7% from you, 7% from us) 50% income protection 4x salary life insurance 15% Ocado.com discount 20% Marks and Spencer discount Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

Health & Wellbeing

Private Medical Insurance Critical Illness DigiCare+ Healthcare Cashplan Health Assessment Dental Insurance Eyecare Vouchers Digital GP Mental Health

Flexible Benefits

Tax-efficient electric vehicle leasing scheme Access to a retail discount platform, providing discounts and cashback

On-site at Apollo

Free onsite parking and free shuttle service from Hatfield station Regular socials, including Town Halls and Mixers & our ORL Summer Party ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor. As part of our inclusive nature, help make change within the business and join any of our Networks


Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train : Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us
Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.

Equal Opportunity Employer
Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

Recruitment Privacy Notice
Ocado Retail Limited will process and store your personal information in accordance with our.

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