Community Engagement Lead

1 month ago

Belfast, United Kingdom NRS Healthcare Full time

A brand new, part-time opportunity is on offer to support our Northern Ireland contract from our Lisburn/Belfast Service Centre. Could this be the position for you?

We're looking for a Community Engagement Lead who will do just that. It's all about people, about connecting with our community and leading the engagement to ensure we are truly integral to the Northern Irish Community in all that we do.

The role itself is very varied, from creating and leading service user and stakeholder forums, working on improvement initiatives based on feedback from these stakeholders and service users, through to working with internal teams to ensure all that we do really does connect us with the community we serve.

You will work with key service user groups and partners across our sites, such as GP Surgeries, Care Homes, Care Agencies, Charities, and customer Social Care and Clinical teams to ensure integration of our services with them, shared understanding of priorities, pathways and work, and support joint working initiatives.

You will also lead communications with local stakeholders to ensure the service is understood and effectively used by stakeholders.

What experience, skills and qualifications will you have?

  • Experience of working within a health or social care setting, and knowledge of the services provided by various organisations in this area.
  • A Good understanding of clinical governance and standards including outcome measures.
  • Understanding of the social and health needs of the groups of service users we work with, including those who are older, frail, living with dementia, have long term conditions or disabilities, working with family carer groups etc.
  • Experience of managing multiple projects and responsibilities with ability to prioritise and organise work effectively.
  • Excellent interpersonal skills, including demonstrable knowledge and practice of customer care
  • A Social Care or clinical qualification (such as nursing, physiotherapy, Occupational Therapy) would be an advantage but not required.
  • Understanding of customer research and survey techniques and analysis.
  • You will need a UK driving licence.

What will your responsibilities be?

  • Implement and develop a strategy for liaising with the community of service users, relevant groups and operational partners, working with the Customer Relationship and Transformation Manager, and the Clinical Lead on the contract
  • Lead engagement with the above groups and our commissioner groups, creating a strategy and annual plan for communication and engagement
  • Create , lead and attend existing groups formed to understand different groups needs and work and how the contract can support this
  • Lead the delivery of surveys and all feedback from users, carers, prescribers and other stakeholders, including complaints, ensuring all feedback is responded to, analysed, reported as a co-ordinated picture of how the service is seen, and recommend changes and improvements accordingly.
  • Organise, promote and support engagement events locally
  • Create and produce local communications with stakeholders, promoting awareness and understanding of what the service offers and how stakeholders can best work with us and make the most of our services. This will include for example social media, press, events, local websites, leaflets, posters, research and reports

In truth, this role is almost impossible to describe on paper or in an advert, so if you are interested in finding out further information please apply using the link below.

We offer competitive salaries, full training and development for your role, as well as a wide range of benefits.
Some of these include:

  • 33 days annual holiday inclusive of bank holidays (rising 1 day per year after 3 years to a maximum of 38 days)
  • Comprehensive sick pay scheme
  • Pension Scheme and Life Assurance
  • Exclusive employee discounts, savings and competitions
  • Bike to work scheme
  • Free Parking
  • Employee Assistance programme

  • Head of Education and Community Engagement

    3 months ago

    Belfast, United Kingdom Business in the Community Full time

    APPLICATION PROCESS & BENEFITS **Applications should be in the form of a tailored CV which clearly addresses the criteria detailed on the Person Specification.** Diversity and Inclusion Business in the Community embraces, respects and values the difference in its employees and is committed to creating and maintaining an inclusive environment that consists...

  • Programme Communication

    3 months ago

    Belfast, United Kingdom MPA Recruitment Full time

    **Job Role**: Programme Communication & Engagement Lead MPA Recruitment are delighted to be hiring a Programme Communication & Engagement Lead (Band 8A) Officer on behalf of our prestigious client based in the Belfast Area. The Programme Communication and Engagement Lead is a key role within the Equip Programme Team. The postholder will take lead...

  • Programmy Communication

    3 months ago

    Belfast, United Kingdom Apple Recruitment Full time

    **Salary**: Band 8a, £26.06 per hour **Hours**: 37.5 hours per week, hybrid working **Location**: Belfast **Duration**: Temporary **Job Summary**: The Programme Communication and Engagement Lead is a key role within the Equip Programme Team. The postholder will take lead responsibility for the development and implementation of a Communications and...

  • Regional Community Engagement Lead

    3 months ago

    Belfast, United Kingdom Mencap Full time

    **Job Advert**: *** - Do you have strong relationship building skills? Are you passionate about community engagement and networking? Then there is an exciting opportunity to join the Mencap team in Northern Ireland as a Regional Community Engagement Lead.- Mencap Northern Ireland are looking for a full time (37.5 hours per week) Regional Community Engagement...

  • Lead Community Engagement and Events Coordinator

    3 weeks ago

    Belfast, United Kingdom Mencap Full time

    About the RoleMencap is thrilled to announce a new opportunity within our Northern Ireland fundraising division for a Lead Community Engagement and Events Coordinator.This is a full-time hybrid role, requiring a minimum of two days per week in our Belfast office, along with regular travel throughout Northern Ireland and occasional trips to other...

  • Lead Stakeholder Engagement, Communications and Consultation

    2 weeks ago

    Belfast, United Kingdom AECOM Full time

    Job DescriptionStart here. Grow Here. We have an exciting opportunity for someone to lead our Stakeholder Engagement, Consultation and Communications team in Ireland (Northern Ireland and Republic of Ireland). The ideal candidate will be able to work with our local team, based in Belfast, as well as teams in England and Scotland.They will be based in either...

  • Communications and Engagement Executive

    3 months ago

    Belfast, United Kingdom Eirgrid Full time

    Applications are invited for the role of **Communications and Engagement Executive** (Corporate Communications). **Who we are** SONI is Northern Ireland’s Transmission System Operator. We are the people behind Northern Ireland’s electricity grid. We make sure that every home, business, school, hospital, factory and farm has power - when and where they...

  • Head of Community Engagement

    1 hour ago

    Belfast, United Kingdom Northern Ireland Civil Service Full time

    Key Responsibilities:As the Head of Communities Experience, you will lead the development and implementation of community engagement strategies to promote the mission and values of the Northern Ireland Civil Service.Main Duties:Develop and maintain relationships with key stakeholders, including community groups, local authorities, and other government...

  • Community Engagement Specialist

    3 weeks ago

    Belfast, United Kingdom BOOKTRUST Full time £28,000

    Position: Community Engagement Specialist – Northern Ireland Location: Hybrid with a minimum of 8 in-person days per month in the Belfast office Employment Type: Part-time (3 days a week), Permanent About Us: BookTrust is the leading reading charity in the UK, dedicated to providing books, resources, and support to 4 million children across the nation. Our...

  • Ireland Lead Stakeholder Engagement, Communications and Consultation

    7 days ago

    Belfast, United Kingdom AECOM Full time

    Job DescriptionStart here. Grow Here. We have an exciting opportunity for someone to lead our Stakeholder Engagement, Consultation and Communications team in Ireland (Northern Ireland and Republic of Ireland). The ideal candidate will be able to work with our local team, based in Belfast, as well as teams in England and Scotland.They will be based in either...

  • Communications & Engagement Executive

    3 months ago

    Belfast, United Kingdom Silverwood Recruitment Full time

    _**Job Title: Communications & Engagement Executive**_ - **Location: Carryduff, Mallusk or Camlough**_ - **Salary: £27,000 - £34,000**_ Due to continued growth and recent new contracts, our client are looking to add to their already brilliant team and recruit an Communications and Engagement Executive. As a company, they specialise in delivering services...

  • Community Engagement Officer

    3 months ago

    Belfast, United Kingdom Adoption UK Full time

    **Who we are?** Adoption UK is the leading charity providing support, community, and advocacy for all those parenting or supporting children who cannot live with their birth parents. Our vision is for an equal chance of a bright future for every child unable to live with their birth parents. **What you’ll be doing** Working 17-20 hours per week, you...

  • Infrastructure Engagement and Communications Specialist

    2 days ago

    Belfast, United Kingdom AECOM Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Stakeholder Engagement Manager to lead our Stakeholder Engagement, Consultation and Communications team in Ireland. The ideal candidate will have a proven track record of delivering effective communications and stakeholder engagement strategies on complex projects.Key...

  • Infrastructure Engagement and Communications Specialist

    3 days ago

    Belfast, United Kingdom AECOM Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Stakeholder Engagement Manager to lead our Stakeholder Engagement, Consultation and Communications team in Ireland. The ideal candidate will have a proven track record of delivering effective communications and stakeholder engagement strategies on complex projects.Key...

  • Community Engagement Coordinator

    3 months ago

    Belfast, United Kingdom RNR Marketing Executives Full time

    **Responsibilities**: Develop and execute comprehensive fundraising plans in collaboration with the charitable organisation's leadership team. Build and maintain relationships with individual donors, corporate partners, foundations, and community stakeholders to secure financial support. Implement strategies to cultivate and steward donor relationships,...

  • Employee Engagement Lead

    3 months ago

    Belfast, United Kingdom SSE Full time

    **About the Role** **Base Location**: Dublin or Belfast **Salary**: €56,500 - €65,000 (ROI) or £40,600 - £50,000 (NI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: 12-Month Fixed Term Contract | Full Time | Flexible First options available **What is the Role?** SSE...

  • Communications and Consultation Lead

    2 days ago

    Belfast, United Kingdom AECOM Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Stakeholder Engagement Manager to lead our Stakeholder Engagement, Consultation and Communications team in Ireland. The ideal candidate will have a strong background in stakeholder engagement, communications, and team management, with a proven track record of delivering effective...

  • Communications and Consultation Lead

    4 days ago

    Belfast, United Kingdom AECOM Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Stakeholder Engagement Manager to lead our Stakeholder Engagement, Consultation and Communications team in Ireland. The ideal candidate will have a strong background in stakeholder engagement, communications, and team management, with a proven track record of delivering effective...

  • Lead Manager

    3 weeks ago

    Belfast, United Kingdom Allen & Overy Full time

    Company OverviewAllen & Overy is a premier global law firm, boasting 47 offices across 29 countries. Our expertise in English law, US law, and the legal frameworks of the world's most dynamic markets allows us to deliver unparalleled insights and seamless service to our clients.Opportunities for GrowthWe provide exceptional opportunities for our employees to...

  • Community Engagement Officer

    3 months ago

    Belfast, United Kingdom Lynn Recruitment Full time

    As a Community Engagement Officer (Alleygating), you will play a vital role in fostering positive relationships between Belfast City Council and the communities they serve. You will be responsible for engaging with residents, promoting the Alleygating project, and ensuring active participation from all stakeholders. This role offers a unique opportunity to...