Front Desk Receptionist
3 weeks ago
Job Title: Administrative Assistant/Receptionist
Location: Cambridge, Aesthetic Clinic
Position Type: Full-Time
Our client are a leading aesthetic and laser clinic based in the heart of Cambridge, dedicated to providing clients with the highest quality of care and a wide range of cosmetic and laser treatments. The state-of-the-art clinic offers a professional yet welcoming environment, ensuring clients feel valued and respected. They are now seeking an enthusiastic and reliable Administrative Assistant/Receptionist to join the team.
Key Responsibilities:
- Reception Duties:
- Greet and welcome clients with a friendly and professional demeanor.
- Answer incoming phone calls, handle inquiries, and redirect calls as necessary.
- Manage and respond to emails in a timely manner.
- Appointment Management:
- Schedule and confirm appointments using our booking system.
- Coordinate appointment changes and cancellations efficiently.
- Ensure the appointment calendar is up-to-date and well-organized.
- Database Maintenance:
- Maintain accurate and current client records in our database.
- Update client information and treatment history as required.
- Ensure data protection and confidentiality at all times.
- Front of House Management:
- Take responsibility for the appearance and tidiness of the reception area.
- Ensure promotional materials and product displays are well-presented.
- Manage stock levels of front of house materials and place orders as needed.
- Client Experience:
- Provide exceptional customer service and support to all clients.
- Assist clients with pre-treatment and post-treatment instructions.
- Handle client feedback and complaints professionally, seeking to resolve issues promptly.
Requirements:
- Previous experience in a similar role, preferably within the healthcare or beauty industry.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and experience with booking systems.
- A professional appearance and demeanor.
- Ability to work independently and as part of a team.
- High level of discretion and confidentiality.
Why Join Us:
- Competitive salary and benefits package.
- Opportunities for professional development and training.
- A supportive and dynamic team environment.
- The chance to work in a prestigious clinic with a reputation for excellence.
If you are a motivated individual with a passion for providing outstanding customer service and want to be part of a vibrant team, we would love to hear from you.
-
Front Desk Ambassador
1 week ago
Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full timeAbout UsNovotel Cambridge North is a hospitality leader committed to delivering exceptional experiences for our guests. We believe in empowering our team members to grow and learn every day.We're seeking a talented Hotel Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing seamless guest services,...
-
Front Desk Representative
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeJob Description:We are seeking an experienced Front Desk Representative to join our team at AccorHotel. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded.Your primary responsibilities will include:Greeting guests and checking them in/out of the...
-
Front Desk Support Associate
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom LabCentral Full timeAs a Front Desk Support Associate at LabCentral, you will play a vital role in delivering high-quality customer service and ensuring a seamless experience for our residents. Key responsibilities include maintaining a welcoming lobby environment, executing front desk activities, and assisting the Events team. You will also provide orientation and guidance to...
-
Front Desk Ambassador
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob OverviewThe Accor Group is a leading hospitality provider with 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.We are looking for a dedicated individual to join our team as a Front Desk Ambassador at Ibis Cambridge Central Station. As a member of our team, you will be responsible for ensuring exceptional guest...
-
Front Desk Experience Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full timeAbout the RoleWe're on the hunt for a highly motivated Hotel Receptionist to help us continue delivering top-notch service at Novotel Cambridge North. As a key member of our front-of-house team, you'll be responsible for creating a warm and welcoming atmosphere for our guests.In return for your hard work and dedication, you can expect a competitive salary of...
-
Hospitality Services Manager
7 days ago
Cambridge, Cambridgeshire, United Kingdom Krystle Recruitment Solutions Full timeJob DescriptionWe are seeking a Hospitality Services Manager - Front Desk Lead to join our team at Krystle Recruitment Solutions. As a key member of our hospitality team, you will be responsible for leading the front desk operation, ensuring that all guests receive a seamless, personalised, and memorable experience. This includes managing the front desk...
-
Front of House Receptionist
1 month ago
Cambridge, Cambridgeshire, United Kingdom Sanctuary Group Full timeAre you a customer-focused individual looking for a new challenge? Do you have experience in providing front of house reception duties and developing activities for customers? We are seeking a Front of House Receptionist to join our team at Bircham House in Sawston. In this role, you will be responsible for delivering exceptional customer care, prioritizing...
-
Hotel Front Desk Operations Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob Title: Hotel Front Desk Operations ManagerThis role is responsible for the smooth operation of the front desk and ensuring that all hotel guests receive exceptional service. With a focus on delivering high-quality service, you will oversee daily operations, manage staff, and ensure seamless communication with other departments.Key Responsibilities:-...
-
Front Desk Representative
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeAccorHotel in Cambridge Central Station is looking for a Front Desk Representative to manage phone calls, deal with email enquiries, and support group bookings. The successful candidate will be responsible for maintaining daily activity reports and processing payments and financial accounts.The estimated annual salary for this role is £25,500, taking into...
-
Front Desk Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Top Recruit Full timeJob SummaryWe are seeking a highly organized Front Desk Coordinator to join our team at Top Recruit, a high-end aesthetics and laser clinic.ResponsibilitiesProvide exceptional support to our medically trained staff in a fast-paced environmentSchedule appointments and maintain accurate recordsHandle patient inquiries and provide administrative support as...
-
Front Desk Host
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeAt Accor Hotels, we are passionate about delivering exceptional guest experiences. As a Front Desk Host, you will be the first point of contact for our guests, providing warm welcomes and efficient check-ins.We offer a competitive salary of £12.70 per hour, with opportunities to grow your experience and skills in a dynamic environment.The ideal candidate...
-
Luxury Hotel Front Desk Representative
1 month ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeAt AccorHotel, we strive to deliver exceptional experiences for our guests. As a Luxury Hotel Front Desk Representative, you will play a crucial role in making this happen.We are seeking a passionate and dedicated individual to join our team at Ibis Cambridge Central Station. If you have experience in reception and are looking for a challenging and rewarding...
-
Customer Service Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Morson Talent Full timeWe are seeking a skilled Receptionist to join our team in Cambridge. As a Receptionist, you will be responsible for managing the front desk, handling incoming calls, and providing exceptional customer service to visitors and staff alike.The successful candidate will have a strong understanding of administrative procedures and be able to work efficiently in a...
-
Front Desk Associate
1 week ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeRole OverviewWe are seeking a highly skilled and enthusiastic Hotel Welcome Expert to join our team at the Ibis Cambridge Central Station. This is a fantastic opportunity for individuals who possess excellent communication skills, a warm smile, and a genuine passion for providing exceptional customer service.The successful candidate will be responsible for...
-
Porter and Receptionist
7 days ago
Cambridge, Cambridgeshire, United Kingdom The HireWorks Ltd Full timeThe HireWorks Ltd is a leading provider of staffing solutions, and we are currently recruiting for a Porter and Receptionist to join our team in Central Cambridge.This is an exciting opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our business.As a Porter and Receptionist, you will be responsible for...
-
Front Desk Administrator Position
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom NHS Full timeRoyal Papworth Hospital NHS Foundation Trust is seeking a dedicated and organised Front Desk Administrator to provide exceptional patient-focused care to the Theatre Department. Estimated salary: £25,000 - £30,000 per annum.This role involves providing high-quality administrative assistance to the department, supporting the team in achieving goals for...
-
Cambridge, Cambridgeshire, United Kingdom Anderselite Ltd Full timeWe are recruiting for a Corporate Receptionist to work 3 days a week in a leading real estate services firm's office in central Cambridge. The successful candidate will be responsible for ensuring a warm welcome to clients and colleagues alike.About the RoleThe reception desk administrator will be the first point of contact for all visitors, providing a...
-
Administrative Assistant Role
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeWe are seeking a skilled Administrative Assistant to provide high-quality support to various teams within the University of Cambridge. As a key member of our administrative support team, you will play a crucial role in ensuring the smooth operation of our daily activities.About the JobThe successful candidate will be responsible for providing administrative...
-
Front Desk Administrator
1 week ago
Cambridge, Cambridgeshire, United Kingdom NHS Full timeCompany OverviewRoyal Papworth Hospital NHS Foundation Trust is a leading healthcare provider in the UK, delivering high-quality care to over 50,000 patients annually.The trust is based on the Cambridge Biomedical Campus, a hub for medical research and health science innovation.Job DescriptionWe are seeking an experienced receptionist to join our Theatre...
-
Customer Service Representative
1 week ago
Cambridge, Cambridgeshire, United Kingdom Top Recruit Full timeAbout Our ClientOur client is a high-end aesthetics clinic that requires a skilled and experienced Receptionist to join its team.About the RoleThis is an excellent opportunity for a motivated and organized individual to work in a fast-paced environment and provide exceptional customer service to clients.Key ResponsibilitiesManaging front desk...