Head of Customer Success

The Company:Innovative scale-up looking to change the world of coaching and mentoring in the corporate world.Well-funded. Over $12mil to date, solid runway and a global client base!The Opportunity:Work closely with the Head of Customer Success as the first CSM hire!As a scaling business and a developing function, the role needs someone ready to come in with...

Job Title: Head of Customer Success - HR/Payroll Tech - Start-up - up to £90k-£120k+ OTEPosition Overview: My client is looking for an ambitious, driven, and commercial leader to join their rapidly growing start-up. As Head of Customer Success, you will lead the growing CS Function, reporting directly to the Founder.In This Role, You Will:Lead and Empower...

Company DescriptionEcomtent is a VC based AI start-up, on a mission to help Sellers and Retailers optimize for the future of AI power search.Ideal Candidate profileThe ideal candidate will be a few years out of university, looking for their first or second job, and ready to join a demanding but exhilarating rocketship. They will be a people person, looking...

Reporting into the CRO, the Head of Customer Success will lead and manage the customer success team, ensuring our clients achieve their desired outcomes while using our crypto payment solutions. This role involves developing strategies to increase customer satisfaction, retention, and growth. The ideal candidate is a proactive leader with deep knowledge of...

Company: Elizabeth School of LondonPosition: Head of Student Success and Student Experience (HoSSSE)Location: ON-SITE, London, UKEmployment Type: Full-Time, Monday to FridaySalary: £65K - £75K per annum (Market Supplement Available) Who are we?Elizabeth School of London is a UK HEI dedicated to providing relevant, high-quality university programmes and...

Head of Marketing – International B2B Conferences Central London - 2 days a week in the office - Hybrid role. Salary up to 45K basic with lucrative bonus structure. You must have experience in B2B events marketing, preferably within conferences, to be considered for this role.Our client, a thriving and close-knit team specialising in international B2B...

Head of Retention (Student Success) **New Higher Salary**£60K + upto £10k commissionCentral London (hybrid working, 1 day a week in the office)I am working exclusively with a progressive organisation in the digital learning industry who are scaling their product and services and require a Head of Retention (Student Success) with B2C experience to drive...

The basicsThis role is full timeThis role pays £60-80k/year + equityArchie Hollingsworth, CRO, is the hiring managerLocation: London (office in central London)What are we building? An AI Executive AssistantIn 1930, the economist John Maynard Keynes predicted that we’d only be working 15 hours a week by 2030. Despite automation in agriculture and industry,...

The Company:Privately owned high-growth HealthTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Seriously investing in their key departments and looking for leaders who are keen to grow!The Opportunity:Lead the marketing strategy for this exciting Health-tech...

Sastra Group is working with a software development start-up that specializes in a compliance traceability solution.One of their key hires is a Director of Customer Success. The Director of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. This role requires a...

About the roleWe are hiring a Customer Success Associate to join our clients Customer Success team to ensure that all of their current and newly acquired customers have a clear, supported and defined path to success and is responsible for delivering value, improving retention and product adoption. You will own a portfolio of digital self-service customers...

Evermile is a London-based software company on a mission to build a better future for local retailers. Our innovative SaaS platform simplifies and streamlines every aspect of business operations - centralising logistics, customer support, marketing, and day-to-day processes in one intuitive system. By delivering big brand tools tailored for local businesses,...

As the Head of Delivery Services, you will oversee initiatives to harmonise delivery processes, strengthen team capabilities, and encourage innovation to consistently surpass client expectations. Your primary objective will be to cultivate delivery excellence, shorten time-to-value, and empower your team to achieve exceptional outcomes.Key...

*** This job is also open for U.S. candidates in our US office ***Userled is looking for a Customer Success Manager to work alongside our Customer Success Lead to help build the strategy and foundation that will help scale the function for the next 100 customers. It's an exciting time to join and we are lucky to work with some of the biggest names in B2B...

Customer Success Specialist - Job SpecificationHealthera is seeking a motivated, dedicated Customer Success Specialist who is passionate about technology and customer growth, and thrives in a fast-paced, data-driven environment. We’re looking for someone who is proactive, honest, and values transparency, both in their communication and their approach to...

Responsibilities:Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth and positive experience.Provide training sessions to clients on product features, functionality, and best practices.Relationship Management:Develop and nurture strong relationships with key stakeholders within client organizations.Act as the main point...

What is the job?Customer Success ManagerWe are looking for a talented Customer Success Manager (CSM) to drive adoption and success within a portfolio of top-tier customer accounts. By building exceptional relationships with each customer that you manage, you'll deliver value at all stages of the customer journey to drive mutual success and growth. If...

Eurobase is an international software and service provider to financial institutions in over 25 countries. We provide enterprise wide solutions for insurance companies, banks and other financial institutions as well as IT recruitment services.Our aim is to be recognised as thought leaders in the sectors we operate, and to deliver innovative solutions that...

12 MONTH FIXED TERM CONTRACT - MAT COVERAbout the Function:The Customer Success Management function will be responsible for developing and fostering strong relationships with our customers, being their leading point of contact, for all matters pertaining to their account.As a CSM, you will be taking ownership of a critical portfolio of customers, including...

We're proud to be partnering with a fast-growing construction technology pioneer backed by top-tier investors and trusted by global construction firms. Their AI-powered platform is revolutionising how construction projects are managed and monitored, bringing unprecedented visibility and efficiency to the industry. With recent expansion into the US market...