Director of Customer Success

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

The Company:Privately owned London based SaaS solution focussed on advocacy across the company workforce.2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth!Operating at a carbon neutral level for 2 years!The Opportunity:Joining a small, but globally spread CSM team, you will take ownership of...

Customer Success Opportunity!I am currently representing a Cyber Security SaaS business who are looking to expand their Customer Success team. They are looking for driven individuals who are looking to make a move into a CSM.Responsibilities- Manage a Customer Portfolio: Work across various industries, sizes, and locations.Lead Customer Discovery: Understand...

Job Title: Head of Customer Success - HR/Payroll Tech - Start-up - up to £90k-£120k+ OTEPosition Overview: My client is looking for an ambitious, driven, and commercial leader to join their rapidly growing start-up. As Head of Customer Success, you will lead the growing CS Function, reporting directly to the Founder.In This Role, You Will:Lead and Empower...

Customer Success Specialist - Job SpecificationHealthera is seeking a motivated, dedicated Customer Success Specialist who is passionate about technology and customer growth, and thrives in a fast-paced, data-driven environment. We’re looking for someone who is proactive, honest, and values transparency, both in their communication and their approach to...

Role: Customer Success ManagerLocation: Flexible (Hybrid/Remote)Industry: Education TechnologyAbout the CompanyOur client is an education technology company dedicated to enhancing student wellbeing and mental health through their pioneering platform. With an expanding global presence, they empower schools to create impactful learning environments. We are...

Job Description Customer Success Manager SYNTASA™ is looking for a a highly motivated Customer Success Manager who has demonstrated ability to manage and nurture client relationships, ensure their needs are met and their business goals are accomplished. Join our team of leading machine learning researchers, software...

Customer Success and Onboarding Coordinator - City of London Opportunity. We are working with a client looking for a Customer Success Professional to support in coordinating and creating a seamless experience for their clients. You'll gain experience in onboarding, delivering engaging and interactive training sessions, managing clients and internal...

Customer Success ManagerIn order to apply, please upload a merged document containing both your CV and Cover Letter. See the end of this document for instructions.We’re Klimato – a company on a mission to create a more sustainable food system.We saw a clear need for the food industry to become more sustainable. So, we built the definitive solution for...

Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems...

Customer Success Manager (Start-up) - London - SaaS - AI Driven Solution Dynamic and rapidly growing SaaS company focused on building Artificial General Intelligence that transform how businesses operate. With a commitment to innovation and a world-class team, we are on a mission to eliminate menial tasks and empower people to work more creatively.About the...

Customer Success Manager - Hybrid (2 days per week in London)We are actively seeking experienced Customer Success Managers to join a purpose-driven Certified B Corp scale-up that's making a tangible impact in the fight against e-waste. The business specializes in recycling technology from businesses, securely purging data from devices and refurbishing...

My client is a Series A start up who provide an AI-powered HR tech platform. To date, they have raised $20 million in VC funding from some of the biggest names in tech and were part of the Y Combinator program in 2021.Their Customer Success team is responsible for providing exceptional experiences to their customers to ensure they can optimise their time and...

We are excited to be working with a VC-backed HRTech scale-up looking to hire an exceptional Customer Success Associate into their London headquarters, to own their existing mid-market & enterprise client relationships.Funded by high-profile backers, they continue to invest heavily in their teams in 2024 following their Series B fundraise in 2023, and see...

Your RoleThis role will play a hybrid role combining both customer success management and technical account management responsibilities. It will involve building strong relationships with clients, providing technical support and training, ensuring successful client onboarding, and optimizing the use of Semasio’s Semantic Targeting Platform. The ideal...

Role OverviewOur client is looking for a dedicated Customer Success Agent to join their dynamic customer service team. The Customer Success Agent will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...

World leading cloud-native data platform is searching for a Customer Success Manager to join their expanding team in London. Underpinned by AI, data science, and a secure data foundation, this advanced platform makes data actionable with user-friendly dashboards and apps (advanced analytics) to amplify business impact exponentially.The successful candidate...

Sastra Group is working with a Series A Software Development vendor who is changing the Martech space. They have organically grown and are expanding the Customer Success team.One of their key hires is a Manager, Customer Success Operations. You will be working directly with the VP of Customer Success will be responsible for driving customer satisfaction,...

Graduate Customer Success Manager Sector – Graduate, Project Management, Technology, SAAS, Artificial Intelligence Location - Central London / Hybrid Salary & Benefits – £30,000 to £32,000 + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type – Customer Success Manager, Project Manager, Customer Support, Full-time, Permanent This...

Who we are & what we do:Gain Theory is a leading global marketing effectiveness and foresight consultancy. We combine quality data, proprietary technology, and advanced analytics to give our clients the confidence to make better-informed investment decisions that drive growth.Growth is the defining characteristic of a successful organisation and Gain Theorys...