Head of Customer Success

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

The Company:Innovative scale-up looking to change the world of coaching and mentoring in the corporate world.Well-funded. Over $12mil to date, solid runway and a global client base!The Opportunity:Work closely with the Head of Customer Success as the first CSM hire!As a scaling business and a developing function, the role needs someone ready to come in with...

Reporting into the CRO, the Head of Customer Success will lead and manage the customer success team, ensuring our clients achieve their desired outcomes while using our crypto payment solutions. This role involves developing strategies to increase customer satisfaction, retention, and growth. The ideal candidate is a proactive leader with deep knowledge of...

Company: Elizabeth School of LondonPosition: Head of Student Success and Student Experience (HoSSSE)Location: ON-SITE, London, UKEmployment Type: Full-Time, Monday to FridaySalary: £65K - £75K per annum (Market Supplement Available) Who are we?Elizabeth School of London is a UK HEI dedicated to providing relevant, high-quality university programmes and...

Head of Marketing – International B2B Conferences Central London - 2 days a week in the office - Hybrid role. Salary up to 45K basic with lucrative bonus structure. You must have experience in B2B events marketing, preferably within conferences, to be considered for this role.Our client, a thriving and close-knit team specialising in international B2B...

Head of Retention (Student Success) **New Higher Salary**£60K + upto £10k commissionCentral London (hybrid working, 1 day a week in the office)I am working exclusively with a progressive organisation in the digital learning industry who are scaling their product and services and require a Head of Retention (Student Success) with B2C experience to drive...

The Company:Privately owned high-growth HealthTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Seriously investing in their key departments and looking for leaders who are keen to grow!The Opportunity:Lead the marketing strategy for this exciting Health-tech...

Sastra Group is working with a software development start-up that specializes in a compliance traceability solution.One of their key hires is a Director of Customer Success. The Director of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. This role requires a...

Customer Success Opportunity!I am currently representing a Cyber Security SaaS business who are looking to expand their Customer Success team. They are looking for driven individuals who are looking to make a move into a CSM.Responsibilities- Manage a Customer Portfolio: Work across various industries, sizes, and locations.Lead Customer Discovery: Understand...

About the roleWe are hiring a Customer Success Associate to join our clients Customer Success team to ensure that all of their current and newly acquired customers have a clear, supported and defined path to success and is responsible for delivering value, improving retention and product adoption. You will own a portfolio of digital self-service customers...

Evermile is a London-based software company on a mission to build a better future for local retailers. Our innovative SaaS platform simplifies and streamlines every aspect of business operations - centralising logistics, customer support, marketing, and day-to-day processes in one intuitive system. By delivering big brand tools tailored for local businesses,...

As the Head of Delivery Services, you will oversee initiatives to harmonise delivery processes, strengthen team capabilities, and encourage innovation to consistently surpass client expectations. Your primary objective will be to cultivate delivery excellence, shorten time-to-value, and empower your team to achieve exceptional outcomes.Key...

Customer Success Specialist - Job SpecificationHealthera is seeking a motivated, dedicated Customer Success Specialist who is passionate about technology and customer growth, and thrives in a fast-paced, data-driven environment. We’re looking for someone who is proactive, honest, and values transparency, both in their communication and their approach to...

Responsibilities:Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth and positive experience.Provide training sessions to clients on product features, functionality, and best practices.Relationship Management:Develop and nurture strong relationships with key stakeholders within client organizations.Act as the main point...

What is the job?Customer Success ManagerWe are looking for a talented Customer Success Manager (CSM) to drive adoption and success within a portfolio of top-tier customer accounts. By building exceptional relationships with each customer that you manage, you'll deliver value at all stages of the customer journey to drive mutual success and growth. If...

Eurobase is an international software and service provider to financial institutions in over 25 countries. We provide enterprise wide solutions for insurance companies, banks and other financial institutions as well as IT recruitment services.Our aim is to be recognised as thought leaders in the sectors we operate, and to deliver innovative solutions that...

We're proud to be partnering with a fast-growing construction technology pioneer backed by top-tier investors and trusted by global construction firms. Their AI-powered platform is revolutionising how construction projects are managed and monitored, bringing unprecedented visibility and efficiency to the industry. With recent expansion into the US market...

As a Customer Success Manager (CSM), you will work with the growing number of PROS customers to manage the customer relationship throughout the entire customer lifecycle. You will be responsible for the adoption and continued satisfaction with the PROS solutions. The CSM is introduced to the client during the Sales process and assumes full account ownership...

Role: Customer Success ManagerLocation: Flexible (Hybrid/Remote)Industry: Education TechnologyAbout the CompanyOur client is an education technology company dedicated to enhancing student wellbeing and mental health through their pioneering platform. With an expanding global presence, they empower schools to create impactful learning environments. We are...