Customer Success Manager

The Company:Privately owned London based SaaS solution focussed on advocacy across the company workforce.2-Year plan to become a market leader in the Employee Communication space with a major focus on both UK and US growth!Operating at a carbon neutral level for 2 years!The Opportunity:Joining a small, but globally spread CSM team, you will take ownership of...

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

Customer Success Opportunity!I am currently representing a Cyber Security SaaS business who are looking to expand their Customer Success team. They are looking for driven individuals who are looking to make a move into a CSM.Responsibilities- Manage a Customer Portfolio: Work across various industries, sizes, and locations.Lead Customer Discovery: Understand...

Job Description Customer Success Manager SYNTASA™ is looking for a a highly motivated Customer Success Manager who has demonstrated ability to manage and nurture client relationships, ensure their needs are met and their business goals are accomplished. Join our team of leading machine learning researchers, software...

Customer Success Manager - Hybrid (2 days per week in London)We are actively seeking experienced Customer Success Managers to join a purpose-driven Certified B Corp scale-up that's making a tangible impact in the fight against e-waste. The business specializes in recycling technology from businesses, securely purging data from devices and refurbishing...

Customer Success ManagerIn order to apply, please upload a merged document containing both your CV and Cover Letter. See the end of this document for instructions.We’re Klimato – a company on a mission to create a more sustainable food system.We saw a clear need for the food industry to become more sustainable. So, we built the definitive solution for...

Customer Success Manager (Start-up) - London - SaaS - AI Driven Solution Dynamic and rapidly growing SaaS company focused on building Artificial General Intelligence that transform how businesses operate. With a commitment to innovation and a world-class team, we are on a mission to eliminate menial tasks and empower people to work more creatively.About the...

Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems...

Your RoleThis role will play a hybrid role combining both customer success management and technical account management responsibilities. It will involve building strong relationships with clients, providing technical support and training, ensuring successful client onboarding, and optimizing the use of Semasio’s Semantic Targeting Platform. The ideal...

My client is a Series A start up who provide an AI-powered HR tech platform. To date, they have raised $20 million in VC funding from some of the biggest names in tech and were part of the Y Combinator program in 2021.Their Customer Success team is responsible for providing exceptional experiences to their customers to ensure they can optimise their time and...

World leading cloud-native data platform is searching for a Customer Success Manager to join their expanding team in London. Underpinned by AI, data science, and a secure data foundation, this advanced platform makes data actionable with user-friendly dashboards and apps (advanced analytics) to amplify business impact exponentially.The successful candidate...

Graduate Customer Success Manager Sector – Graduate, Project Management, Technology, SAAS, Artificial Intelligence Location - Central London / Hybrid Salary & Benefits – £30,000 to £32,000 + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type – Customer Success Manager, Project Manager, Customer Support, Full-time, Permanent This...

Sastra Group is working with a Series A Software Development vendor who is changing the Martech space. They have organically grown and are expanding the Customer Success team.One of their key hires is a Manager, Customer Success Operations. You will be working directly with the VP of Customer Success will be responsible for driving customer satisfaction,...

About Buildots:Buildots’ AI technology is revolutionizing traditional construction sites with simple hard hat cameras providing contractors with their very own 'control center', giving a detailed view of projects along with critical data and early warnings of potential risk, helping our clients save time and increase margins.Already partnering with...

Windward is the leading Maritime AI™ company, offering a decision support platform to accelerate global trade. Stakeholders can make real-time, predictive intelligence-driven decisions with Windward’s insights and actionable visibility.We are looking for an experienced Customer Success Manager with a passion for customer satisfaction and business to join...

Market-Leading Fire Safety and Data Collection Enterprise | Technical Customer Success Manager | London | £45 – 65K DOE + bonusAbout the Company:Our partner is a rapidly growing data collection enterprise that has experienced remarkable growth, doubling in size every year for the past few years. With a diverse client base, primarily in the housing,...

Job Title: Head of Customer Success - HR/Payroll Tech - Start-up - up to £90k-£120k+ OTEPosition Overview: My client is looking for an ambitious, driven, and commercial leader to join their rapidly growing start-up. As Head of Customer Success, you will lead the growing CS Function, reporting directly to the Founder.In This Role, You Will:Lead and Empower...

We are thrilled to have partnered with a VC-backed DataTech startup that is seeking a talented Senior Customer Success Manager to join their London headquarters and lead the management and growth of their enterprise clients.With strong support from prominent VC backers, the company has made significant investments in their team throughout 2024, following a...

Sastra Group is working with a software development start-up that specializes in a compliance traceability solution.One of their key hires is a Director of Customer Success. The Director of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. This role requires a...

Customer Success and Onboarding Coordinator - City of London Opportunity. We are working with a client looking for a Customer Success Professional to support in coordinating and creating a seamless experience for their clients. You'll gain experience in onboarding, delivering engaging and interactive training sessions, managing clients and internal...