Customer Success Manager

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

Job Title: Customer Success Manager Location: UK Reporting to: Chief Customer Officer About Us:We are Credentially, a purpose-driven startup committed to enabling accessible and safe healthcare for all. By 2030, our mission is clear: to credential 1 million healthcare workers annually, equipping them with the essential skills and expertise to deliver...

We're proud to be partnering with a fast-growing construction technology pioneer backed by top-tier investors and trusted by global construction firms. Their AI-powered platform is revolutionising how construction projects are managed and monitored, bringing unprecedented visibility and efficiency to the industry. With recent expansion into the US market...

Responsibilities:Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth and positive experience.Provide training sessions to clients on product features, functionality, and best practices.Relationship Management:Develop and nurture strong relationships with key stakeholders within client organizations.Act as the main point...

Customer Success Manager (SaaS)Location: London (Hybrid: 2 days in-office, 3 days remote)Salary: £45,000 - £50,000 (DOE)What’s the Role?Are you passionate about building strong client relationships, solving challenges, and driving success? My client is seeking three dynamic Customer Success Managers to join one of the UK’s leading Proptech companies, a...

12 MONTH FIXED TERM CONTRACT - MAT COVERAbout the Function:The Customer Success Management function will be responsible for developing and fostering strong relationships with our customers, being their leading point of contact, for all matters pertaining to their account.As a CSM, you will be taking ownership of a critical portfolio of customers, including...

Job Title: Customer Success ManagerLocation: Greater London (Hybrid)Salary: £65,000Job Type: PermanentJob Responsibilities/Objectives:Customer Engagement Post-Contract: Partner with customers after contract signing to gather detailed requirements and success criteria, define a comprehensive technology solution blueprint, and establish a clear project scope...

Permanent, fulltime, Hybrid - £35,000 - £45, 000 (£60,000 OTE)I’m hiring a Customer Success Manager for a pioneering SpaceTech business developing deep space communication, support infrastructure and procedures to enhance life in Space. This London-based company is at the forefront of a technology revolution. You will join an existing, dynamic and...

World leading cloud-native data platform is searching for a Customer Success Manager to join their expanding team in London. Underpinned by AI, data science, and a secure data foundation, this advanced platform makes data actionable with user-friendly dashboards and apps (advanced analytics) to amplify business impact exponentially.The successful candidate...

The basicsThis role is full timeThis role pays £60-80k/year + equityArchie Hollingsworth, CRO, is the hiring managerLocation: London (office in central London)What are we building? An AI Executive AssistantIn 1930, the economist John Maynard Keynes predicted that we’d only be working 15 hours a week by 2030. Despite automation in agriculture and industry,...

Hally are supporting a long-term client in their strategy to build out a new customer success division for 2025, and in-line with this expansion we are hiring multiple CSMs in Europe. This vendor is a leader in the software automation space with a global workforce and a recent investment raising.This new team will be responsible for driving value and...

About us:Cakewalk is a design-first Identity & Access Management software for SMBs. Our vision is to make IT security & compliance easy and accessible for everyone.We are currently hiring a Founding Customer Success Manager (m/f/d) to join our ambitious team and build our post-sales function from the ground up. We are looking for people who combine outsized...

About us:Cakewalk is the next-gen Identity & Access Management solution—designed for IT and security teams in fast-moving companies. Easy access control for all apps & identities.We are currently hiring a Founding Customer Success Manager (m/f/d) to join our ambitious team and build our post-sales function from the ground up. We are looking for people who...

Sastra Group is working with a Series A Software Development vendor who is changing the Martech space. They have organically grown and are expanding the Customer Success team.One of their key hires is a Senior Customer Success Manager. You will be working directly with the Manager of Customer Success Operations and will be responsible for driving customer...

Customer Success Manager (Enterprise)Location: London, hybrid (Home: Mon & Fri, Office: Tue-Thurs)We're looking for a Customer Success Manager to oversee a portfolio of strategic and enterprise accounts for our clients dynamic and growing business.You’ll be responsible for driving customer satisfaction, renewals, and growth by building strong...

About us:Cakewalk is a design-first Identity & Access Management software for SMBs. Our vision is to make IT security & compliance easy and accessible for everyone.We are currently hiring a Founding Customer Success Manager (m/f/d) to join our ambitious team and build our post-sales function from the ground up. We are looking for people who combine outsized...

Userled is looking for a Founding Customer Success Manager to work alongside our Customer Success Lead to help build the strategy and foundation that will help scale the CS function for the next 1,000 customers. Over the last 12m, we've scaled very quickly, onboarded some of the biggest names in B2B Tech and have started to prove out a powerful upsell...

Job Title: Head of Customer Success - HR/Payroll Tech - Start-up - up to £90k-£120k+ OTEPosition Overview: My client is looking for an ambitious, driven, and commercial leader to join their rapidly growing start-up. As Head of Customer Success, you will lead the growing CS Function, reporting directly to the Founder.In This Role, You Will:Lead and Empower...

Reporting into the CRO, the Head of Customer Success will lead and manage the customer success team, ensuring our clients achieve their desired outcomes while using our crypto payment solutions. This role involves developing strategies to increase customer satisfaction, retention, and growth. The ideal candidate is a proactive leader with deep knowledge of...

Evermile is a London-based software company on a mission to build a better future for local retailers. Our innovative SaaS platform simplifies and streamlines every aspect of business operations - centralising logistics, customer support, marketing, and day-to-day processes in one intuitive system. By delivering big brand tools tailored for local businesses,...