Senior Customer Success Manager

The Company:Innovative scale-up looking to change the world of coaching and mentoring in the corporate world.Well-funded. Over $12mil to date, solid runway and a global client base!The Opportunity:Work closely with the Head of Customer Success as the first CSM hire!As a scaling business and a developing function, the role needs someone ready to come in with...

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

We are thrilled to have partnered with a VC-backed DataTech startup that is seeking a talented Senior Customer Success Manager to join their London headquarters and lead the management and growth of their enterprise clients.With strong support from prominent VC backers, the company has made significant investments in their team throughout 2024, following a...

My client is a well-established technology company providing an AI and data solution to clients in the Insurance sector. They automate processes such as submission ingestion, compliance checks, ESG monitoring, and portfolio management, allowing underwriters to focus on value-added activities. This results in increased operational efficiency and faster...

Eurobase is an international software and service provider to financial institutions in over 25 countries. We provide enterprise wide solutions for insurance companies, banks and other financial institutions as well as IT recruitment services.Our aim is to be recognised as thought leaders in the sectors we operate, and to deliver innovative solutions that...

My client is a Series A start up and they are hiring a Technical Customer Success Manager to be a founding member of the Customer Success team and establish the foundation of Customer Success. This role combines technical acumen with strategic relationship management and commercial awareness.As the Technical CSM, you'll work closely with senior customer...

What is the job?Customer Success ManagerWe are looking for a talented Customer Success Manager (CSM) to drive adoption and success within a portfolio of top-tier customer accounts. By building exceptional relationships with each customer that you manage, you'll deliver value at all stages of the customer journey to drive mutual success and growth. If...

Job Title: Head of Customer Success - HR/Payroll Tech - Start-up - up to £90k-£120k+ OTEPosition Overview: My client is looking for an ambitious, driven, and commercial leader to join their rapidly growing start-up. As Head of Customer Success, you will lead the growing CS Function, reporting directly to the Founder.In This Role, You Will:Lead and Empower...

World leading cloud-native data platform is searching for a Customer Success Manager to join their expanding team in London. Underpinned by AI, data science, and a secure data foundation, this advanced platform makes data actionable with user-friendly dashboards and apps (advanced analytics) to amplify business impact exponentially.The successful candidate...

The basicsThis role is full timeThis role pays £60-80k/year + equityArchie Hollingsworth, CRO, is the hiring managerLocation: London (office in central London)What are we building? An AI Executive AssistantIn 1930, the economist John Maynard Keynes predicted that we’d only be working 15 hours a week by 2030. Despite automation in agriculture and industry,...

Evermile is a London-based software company on a mission to build a better future for local retailers. Our innovative SaaS platform simplifies and streamlines every aspect of business operations - centralising logistics, customer support, marketing, and day-to-day processes in one intuitive system. By delivering big brand tools tailored for local businesses,...

We're proud to be partnering with a fast-growing construction technology pioneer backed by top-tier investors and trusted by global construction firms. Their AI-powered platform is revolutionising how construction projects are managed and monitored, bringing unprecedented visibility and efficiency to the industry. With recent expansion into the US market...

As a Customer Success Manager (CSM), you will work with the growing number of PROS customers to manage the customer relationship throughout the entire customer lifecycle. You will be responsible for the adoption and continued satisfaction with the PROS solutions. The CSM is introduced to the client during the Sales process and assumes full account ownership...

Responsibilities:Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth and positive experience.Provide training sessions to clients on product features, functionality, and best practices.Relationship Management:Develop and nurture strong relationships with key stakeholders within client organizations.Act as the main point...

Role: Customer Success ManagerLocation: Flexible (Hybrid/Remote)Industry: Education TechnologyAbout the CompanyOur client is an education technology company dedicated to enhancing student wellbeing and mental health through their pioneering platform. With an expanding global presence, they empower schools to create impactful learning environments. We are...

About Buildots:Buildots’ AI technology is revolutionizing traditional construction sites with simple hard hat cameras providing contractors with their very own 'control center', giving a detailed view of projects along with critical data and early warnings of potential risk, helping our clients save time and increase margins.Already partnering with...

*** This job is also open for U.S. candidates in our US office ***Userled is looking for a Customer Success Manager to work alongside our Customer Success Lead to help build the strategy and foundation that will help scale the function for the next 100 customers. It's an exciting time to join and we are lucky to work with some of the biggest names in B2B...

Customer Success Manager - Hybrid (2 days per week in London)We are actively seeking experienced Customer Success Managers to join a purpose-driven Certified B Corp scale-up that's making a tangible impact in the fight against e-waste. The business specializes in recycling technology from businesses, securely purging data from devices and refurbishing...

12 MONTH FIXED TERM CONTRACT - MAT COVERAbout the Function:The Customer Success Management function will be responsible for developing and fostering strong relationships with our customers, being their leading point of contact, for all matters pertaining to their account.As a CSM, you will be taking ownership of a critical portfolio of customers, including...

Exciting Opportunity with a Fast-Growing, Venture-Backed Company Transforming the Pharmacy IndustryThis rapidly expanding company, after achieving tremendous success in Australia by revolutionizing how pharmacies adopt technology, is now entering the UK market. Their modern, user-centric platform leverages AI and analytics to deliver efficient, secure, and...