Vice President Communications

2 weeks ago

UK, UK, United Kingdom Phifer & Company Full time

Our Client is a leading E-commerce platform dedicated to providing customers with an exceptional online shopping experience. We are committed to delivering high-quality products and services, and we pride ourselves on our innovative approach to digital commerce. With a focus on customer satisfaction and technological advancement, we are seeking a dynamic Vice President of Communications to lead our strategic communication efforts.


As the Vice President of Communications , you will be responsible for developing and executing the company's overall communication strategy. You will lead a team of communications professionals to effectively promote the brand, products, and services to various stakeholders, including customers, investors, partners, and the media. This position requires a strategic thinker with strong leadership skills and a proven track record in managing successful communication campaigns in the E-commerce industry.

Responsibilities:

  • Develop and implement a comprehensive communication strategy that aligns with the company's overall goals and objectives.
  • Oversee the creation of compelling content for various channels, including press releases, articles, website content, social media, and marketing materials.
  • Manage media relations, including building and maintaining relationships with key journalists, influencers, and industry thought leaders.
  • Proactively identify and manage communication risks and issues that may affect the company's reputation and brand image.
  • Collaborate with cross-functional teams, including Marketing, Product Management, and Customer Service, to ensure consistent messaging and brand positioning across all touchpoints.
  • Lead crisis communication efforts and serve as the primary spokesperson during challenging situations.
  • Monitor industry trends and competitor activities to identify opportunities for enhancing the company's communication strategies.
  • Analyze communication metrics and performance data to assess the effectiveness of communication initiatives and make data-driven recommendations for improvement.
  • Provide guidance and mentorship to the communications team, fostering a culture of collaboration, creativity, and continuous learning.

Qualifications:

  • Bachelor's degree in Communications, Public Relations, Marketing, or a related field. A Master's degree is preferred.
  • Minimum of 15+ years of experience in communications, with at least 5 years in a leadership role within the E-commerce industry.
  • Proven track record in developing and executing successful communication strategies that have positively impacted brand reputation and business growth.
  • Strong understanding of digital marketing, social media, and content development strategies.
  • Exceptional verbal and written communication skills, with the ability to craft compelling messages for various audiences.
  • Excellent leadership and team management skills, with a demonstrated ability to motivate and inspire a high-performing team.
  • Experience in crisis management and the ability to navigate complex and sensitive issues with diplomacy and professionalism.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.

Location:

This position is based at our headquarters in London.

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