Reception Manager
4 weeks ago
Location: Blackpool, FY1 2JQ, United Kingdom
Address: North Promenade
We have an exciting new vacancy
Reception manager
Britannia Hotels is searching for a reception manager to join our team atthe Grand hotel Blackpool.
Located on Blackpools iconic Promenade, this centrally situated hotel features 274 comfortable bedrooms, making it an ideal choice for both leisure and business guests. The hotel also offers 11 versatile meeting rooms, fully equipped with modern amenities, perfect for hosting conferences, events, and private functions. Guests can enjoy easy access to Blackpool's major attractions, including the Blackpool Tower and Pleasure Beach, all just a short stroll away.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum.
- Auto enrolment pension scheme
Your main responsibilities will include:
- Running our busy reception desk in a professional manner with customer service at the forefront
- Managing and training the front office team
- Maximising revenue and minimising loss within the Department
- Ensure all monies, floats and accounts are managed effectively
- Support other departments and be part of the Duty Manager Rota
- Operationally be involved with checking guests in and out
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera PMS systems would be beneficial, but it is not essential.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
AMRT1_UKCT
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