Customer Success Executive

4 weeks ago


Ely UK, Cambridgeshire, United Kingdom Zetter Recruitment Full time

Customer Success Executive - Data & Insights


Company snapshot:

  • Innovative data & insights business, particularly focused on the healthcare space
  • High-energy, passionate team on a growth trajectory, with their customer base doubling last year alone
  • Multi-award winning business including 'Best Use of Innovation'


The role:

  • Working closely with the Customer Success Manager and Director of Customer to help manage and support their fast-growing customer base
  • Being the primary point of contact, responding to enquiries and resolving client queries via phone, email and video call
  • Monitoring client 'health' and delivering engaging training sessions to ensure customers are getting the most value from the services and recur and grow each year
  • Being nurtured and coached into a Customer Success Manager


About you:

  • A minimum of 1 year B2B experience, ideally from a technical background
  • Educated to degree level
  • An energetic and engaging communicator, who is keen to learn and progress quickly


The package:

  • Up to £35,000 + commission and bonus scheme (OTE £50,000)
  • HYBRID - 1 day per week in office in Cambridgeshire
  • Great progression routes


Explore a wide range of Sales, Account Management, and Customer Success jobs across the UK & Internationally. Zetter is the go-to Sales Recruitment Agency for companies looking to recruit experienced Sales and C-level Executives. Specialist sectors include SaaS, DeepTech, Fintech, Cleantech, Renewable Energy, ConstructionTech, PropTech, E-Learning/EdTech, FMCG and HealthTech.


Zetter Ltd are acting as an employment agency in relation to this vacancy.



  • Ely, Cambridgeshire, United Kingdom Advancing People Full time

    Customer Success Executive RoleAre you an experienced Customer Service professional with strong IT skills, a passion for technology, and a desire to help clients succeed? A rapidly growing company in the technology sector is seeking a Customer Success Executive to join their team.Job Details:Setting up dashboards and profiles for new clientsTraining client...


  • Ely, Cambridgeshire, United Kingdom ASL Systems Group Full time

    The role of Customer Success Associate is varied, with a focus on customer service delivery and related tasks, required to support the day-to-day operation of the business.KEY RESPONSIBILITIESProvide excellent customer service both internally and externally, communicating professionally at all times, using a variety of communication methods.Take part in...


  • Ely, Cambridgeshire, United Kingdom EA First Full time

    Job Summary:We are seeking a highly motivated and experienced Sales Executive to join our team at EA First Ltd. As a Sales Executive, you will be responsible for maintaining and developing existing customer relationships, securing sales and renewals of contracts, and driving a "best in class" experience through customer contracts.Key...


  • Ely, Cambridgeshire, United Kingdom EA First Full time

    Job Summary:We are seeking a highly motivated and experienced Sales Executive to join our team at EA First Ltd. As a Sales Executive, you will be responsible for maintaining and developing existing customer relationships, securing sales and renewals of contracts, and driving a "best in class" experience through customer contracts.Key...

  • Telesales Executive

    2 months ago


    Ely, Cambridgeshire, United Kingdom Job Heron Full time

    An experienced Telesales Executive with a proven track record of telesales is needed to join the team at this leading Managed IT Services and Infrastructure provider based in Cambridge on a full-time, hybrid working basis. As a Telesales Executive, you will make business-to-business calls to arrange appointments and create opportunities for their sales...


  • Ely, Cambridgeshire, United Kingdom MW Partner Full time

    Position Overview:MW Partners is in search of a Technical Account Manager to join a prominent organization specializing in multimedia and creative software solutions. In this role, you will play a vital part in ensuring exceptional customer satisfaction, converting business requirements into actionable technical strategies, and collaborating with multiple...


  • Ely, Cambridgeshire, United Kingdom EA First Compass House Full time

    Job Summary:We are seeking a highly motivated and experienced Sales Executive to join our team at EA First Compass House. As a Sales Executive, you will be responsible for building and maintaining strong relationships with our existing customers, identifying new business opportunities, and driving sales growth.Key Responsibilities:Customer Relationship...

  • Executive Chef

    12 hours ago


    Ely, Cambridgeshire, United Kingdom Gather & Gather Full time

    About UsGather & Gather is a leading workplace catering expert in the UK and Ireland, renowned for its commitment to delivering exceptional food and coffee experiences. Our team is passionate about putting employees and customers at the heart of everything we do.Job OpportunityWe are seeking a highly skilled and passionate Regional Executive Chef to join our...

  • Executive Chef

    4 days ago


    Ely, Cambridgeshire, United Kingdom GIRTON COLLEGE Full time

    Senior Culinary ManagerWe are seeking a highly skilled and experienced Senior Culinary Manager to join the Catering Department at Girton College.75 hours per fortnight, including evenings and weekendsSupport the Head Chef in ensuring the highest standards of food preparation and presentationDeliver exceptional culinary experiences to Fellows, Students,...


  • Ely, Cambridgeshire, United Kingdom Property Management Recruitment Full time

    **About the Role**As an **Executive Director of Operations** at Property Management Recruitment, you will be responsible for overseeing the day-to-day operations of our flexible workspaces. This is a **12 Month FTC** opportunity to join our team and make a real impact.**Key Responsibilities**Manage the operations of our serviced office, coworking, and...

  • Executive Chef Manager

    10 hours ago


    Ely, Cambridgeshire, United Kingdom Edwards & Blake Full time

    Job Summary:We are seeking a highly skilled and experienced Chef/Cook Manager to join our team at Edwards & Blake. As a key member of our Catering team, you will be responsible for managing teams on site, recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to our customers.Key Responsibilities:Motivating...

  • Sales Director

    5 days ago


    Ely, Cambridgeshire, United Kingdom Zero Surplus Full time

    Job DescriptionJob Title: Sales DirectorJob Summary:We are seeking a highly skilled Sales Director to join our team at Zero Surplus. As a Sales Director, you will be responsible for developing and executing a sales strategy that drives business growth and revenue.Key Responsibilities:Develop Annual Sales Strategy: Create a comprehensive sales plan that...

  • Account Executive

    2 weeks ago


    Cambridge, UK, Cambridgeshire, United Kingdom The ONE Group Ltd Full time

    Job Title: Account Executive Location: Office-based, Cambridge, UK Our client is an innovator in mechanical testing equipment and solutions. They combine testing hardware with advanced software to create novel mechanical testing systems.About The Role We are seeking a results-driven, experienced, and collaborative sales professional to manage all aspects of...

  • Executive Chef

    4 days ago


    Ely, Cambridgeshire, United Kingdom Gateway Hospitality Recruitment Full time

    Job SummaryWe are seeking a highly skilled and experienced Chef de Partie to join our prestigious client in Cambridge. As a key member of the culinary team, you will be responsible for leading a dynamic team in a busy hotel kitchen or restaurant.Key ResponsibilitiesManage and supervise junior staff to ensure a well-organised and efficient kitchen...


  • Ely, Cambridgeshire, United Kingdom Zero Surplus Full time

    Inside Sales ExecutiveWe are collaborating with a well-established manufacturer with over two decades of industry experience in the supply of products to the consumer and B2B construction market.Maximise sales opportunities within a specific geographical areaWork closely with the Inside Sales Manager and wider sales team to implement strategies to enhance...


  • Ely, Cambridgeshire, United Kingdom John Lewis Partnership Full time

    Our PurposeWorking in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.Duties and Responsibilities: As...

  • Sales Executive

    4 weeks ago


    Cambridge, UK, Cambridgeshire, United Kingdom AMOT Controls Full time

    Sales ManagerCompetitive packageBury St Edmunds, UKFull-time with travelWe are looking for a sales Manager with a strong will to succeed and a passion for sales to join our team. This role is based at our Bury St Edmunds facility and offers the opportunity to be part of a strong team striving for improvement and growth in exciting marine and industrial...


  • Ely, Cambridgeshire, United Kingdom Nicholson's Full time

    Job Summary:We are seeking a highly skilled and experienced Head Chef to lead our kitchen team at Nicholson's pubs. As a key member of our culinary team, you will be responsible for creating a world-class dining experience for our guests.Key Responsibilities:Develop and implement menus that showcase our commitment to quality and excellenceLead and motivate a...

  • Executive Chef Manager

    11 hours ago


    Ely, Cambridgeshire, United Kingdom Elior Full time

    About the Role:We are seeking a highly skilled and experienced Chef/Cook Manager to join our team at Elior, a leading provider of catering services to schools and educational institutions.Key Responsibilities:Team Management: Proactively manage and motivate a team of chefs and kitchen staff to deliver high-quality food and excellent customer service.Budget...


  • Ely, Cambridgeshire, United Kingdom Property Management Recruitment Full time

    Job Title: General ManagerAbout the Role:We are seeking an experienced General Manager to join our team at Property Management Recruitment. As a key member of our operations team, you will be responsible for managing our flexible workspaces, providing exceptional customer service, and ensuring the smooth day-to-day operations of our business.Key...