**Executive Director of Workspace Management**

2 weeks ago


Ely, Cambridgeshire, United Kingdom Property Management Recruitment Full time

Job Title: General Manager

About the Role:

We are seeking an experienced General Manager to join our team at Property Management Recruitment. As a key member of our operations team, you will be responsible for managing our flexible workspaces, providing exceptional customer service, and ensuring the smooth day-to-day operations of our business.

Key Responsibilities:

  • Manage the day-to-day operations of our flexible workspaces, including customer service, sales, and marketing.
  • Develop and implement strategies to increase revenue and improve customer satisfaction.
  • Lead a team of customer-facing staff, providing guidance and support to ensure excellent customer service.
  • Collaborate with the operations team to ensure seamless delivery of services and maintenance of high-quality facilities.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive growth.

Requirements:

  • Proven experience in a similar role, preferably in the property or hospitality industry.
  • Excellent customer service and communication skills.
  • Ability to lead and motivate a team.
  • Strong analytical and problem-solving skills.
  • Flexibility and adaptability in a fast-paced environment.

What We Offer:

  • A competitive salary of £45,000 - £48,000.
  • A 12-month fixed-term contract.
  • The opportunity to work with a dynamic and growing company in the property management industry.


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