Service Manager

4 weeks ago


London UK, UK, United Kingdom Qurated Network Full time

Service Manager | Permanent | £60-70k + On-call + 25% bonus & benefits


An established FX Payments FinTech are looking for a Service Manager to join their team who will own the major incident management space for the organisation. This is an exciting opportunity providing the successful candidate the chance to have a genuine impact throughout an organisation that is one of the oldest financial institutions in the UK and has experienced genuine results and success in the past few years.


The organisation specialises in cross-border payments connecting emerging and frontier markets with the rest of the world and just last year IPO’d on the London Stock Exchange. In the last 3 years, they have won several awards in the FX and Payments spaces underlining their commitment to become one of the leading worldwide institutions in these areas.


In this role, you will be required to demonstrate proactive thinking and self-management. Responsibilities will include Major Incident Management and continuing to support the organisation in implementing ITIL framework. The ideal candidate will come from a financial services background, with overall experience in Service Management and IT Change Management. Furthermore, you will be responsible for supporting C-level executives and working closely with the tech teams throughout the transformation.


Service Manager | Permanent | £60-70k + On-call + 25% bonus & benefits


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