Senior Service Manager

2 weeks ago


UK, UK, United Kingdom Catch22 Full time

Senior Service Manager – Home Office County Lines Service


Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.


Job Description

Catch22 are excited to be recruiting for a Senior Service Manager for our Home Office Funded County Lines Support and Rescue Service.

This key role has responsibility for the strategic development and operational management of Catch22’s County Lines Support Service and the Rescue and Response Service funded by the Home Office.

County Lines Support Service A specialist support service for under 25’s and their families who are criminally exploited through county lines in London, the West Midlands, Merseyside and Greater Manchester.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

  • To lead and ensure the delivery of high-quality services that meet all targets, standards and KPIs and to take prompt action to address any areas of underperformance.
  • To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health, safety and wellbeing.
  • To manage a service wide partnership plan which identifies and facilitates effective relationships with internal and external stakeholders including Strategic Partners, Commissioners, Government Agencies to promote Catch22 and seek opportunities to collaborate.
  • To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.

This post will involve travel across the country, the ability be on call on a rota system and occasional evening and weekend working.


Click here for full job description



Qualifications

  • Relevant qualification or equivalent experience in a relevant discipline such as youth, community, health & social care, management.
  • Management qualification, NVQ3/5 Health & Social Care (Desirable)



Additional information

Contract: Permanent

Hours: 37 Hours per week

Salary: £46,801 per year




  • UK, UK, United Kingdom Service Care Solutions Full time

    Service Care Legal are currently recruiting on behalf of a Legal 500 law firm who are looking for a Senior Family Solicitor to join their team in their South East London. Please find below further details with regards to this position.The BenefitsFlexible working arrangementsProfit sharing through bonuses, based on billing and meeting targets. Pension Scheme...

  • Senior Events Manager

    4 weeks ago


    UK, UK, United Kingdom 54 Full time

    POSITION: SENIOR EVENTS MANAGER, GUEST EXPERIENCEEFFECTIVE AS OF: ASAPLOCATION: UK, WIMBLEDON OFFICE WITH REMOTE WORKING AS NECESSARYTERM: PERMANENT, FULL TIMEABOUT PERFORMANCE54: Performance54 is an energetic, innovative sports marketing agency, with a client base throughout Europe, the Middle East and Asia. Specialising currently in golf sponsorship...


  • London, UK, UK, United Kingdom Service Care Solutions Full time

    Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Senior Employment Lawyer to join their team on a contract basis. Please find below further details with regards to this position.Please note that this position would be hybrid working (1 day per month in the office).The Role of the Senior Employment LawyerTo...

  • Senior Property

    4 weeks ago


    London, UK, UK, United Kingdom Service Care Solutions Full time

    Service Care Legal are recruiting on behalf of a London Borough council who are seeking a Senior Property & Regeneration Lawyer to join their team on a n initial 10 month contract.Please note that this position would be hybrid working (1 or 2 days in the office per week)The Role of the Senior Property LawyerTo manage a team in progressing complex caseload of...


  • London, UK, UK, United Kingdom Service Care Solutions Full time

    Service Care Legal are recruiting on behalf of a London Borough Council who are seeking a Senior Procurement Lawyer to join their team on a contract basis. Please find below further details regarding this position.Please note that this role would include 1 day per week office attendance.The RoleTo manage a full caseload of procurement law matters through to...


  • UK, UK, United Kingdom Stealth iT Recruitment Full time

    Job: Senior Service DesignerSalary: Up to £70k + excellent bonus & benefits package (medical and life assurance)Job Type: Permanent/Full timeLocation: Remote with occasional travel to client site if/when requiredI'm working with my management consultant client, a winner at the Glassdoor Employees’ Choice Awards for the 4th year running, placing in the...

  • Senior Manager

    4 weeks ago


    UK, UK, United Kingdom EVONA Full time

    Senior Manager – Space & DefenceActive Security Clearance Needed Optional base locations: Central London, Bristol or ManchesterThe Role:You will work as part of a team of industry specialists providing consulting services to major Defence & Security clients, quickly building upon your existing industry knowledge to become an expert in your field. Using...

  • Senior Vendor Manager

    4 weeks ago


    UK, UK, United Kingdom Annapurna Full time

    Senior Vendor Manager & Procurement Optimisation - London (office 2x a month) Annapurna are proud to be working with one of the most prestigious global accounting and consulting companies in the world - currently looking for a new Senior Manager for their Vendor Management and Procurement Optimisation team.This is a high responsibility and high-growth...


  • UK, UK, United Kingdom Primis Full time

    Job Title: Service Delivery ManagerIndustry: Travel Salary: Up to £70000 Start Date: ASAPLocation: London or Manchester (3 days on site) The Role: Manage and lead a crew of IT experts answerable for handing over shared services.Develop and hold sturdy relationships with huge neighborhood IT providers to make certain well timed and cost-powerful carrier...


  • UK, UK, United Kingdom Moston Full time

    Are you a Senior Quantity Surveyor looking for the next step up? Or a Commercial Lead within Construction looking for a new challenge? If so check out the below and apply if you think this role is for you! Job Title - Senior Commercial Lead/Manager Location - South East region, London, Hampshire - Primary focus being Sandhurst and NortholtContracts - Hard...


  • UK, UK, United Kingdom Cloud People Full time

    Senior Product Manager – AzureRemote with monthly office visit.£70-80K + bonusA leading Azure Expert MSP accredited IT solutions provider are searching for a new Senior Product Manager to take a lead role with the product management of their cloud Services.The role will encompass:Ownership of the Microsoft Azure services product offering & it’s growth,...


  • UK, UK, United Kingdom Cloud People Full time

    Senior Product Manager – AzureRemote with monthly office visit.£100-120K + bonusA leading Azure Expert MSP accredited IT solutions provider are searching for a new Senior Product Manager to take a lead role with the product management of their cloud Services.The role will encompass:Ownership of the Microsoft Azure services product offering & it’s...


  • UK, UK, United Kingdom Intelligent People Full time

    Working for a well-funded social commerce startup with PE backing and significant early traction, the Senior Product Manager Data Integration / Core Platform Product Lead role involves joining a small team to prioritise and deliver a roadmap of data integrations for the core platform in Cloud/AWS, initially managing a third-party agency before they build an...

  • Senior Space Manager

    4 weeks ago


    UK, UK, United Kingdom EVONA Full time

    Senior Manager – Space & DefenceActive Security Clearance Needed Optional base locations of Central London, Bristol or ManchesterThe Role:You will work as part of a team of industry specialists providing consulting services to major Defence & Security clients, quickly building upon your existing industry knowledge to become an expert in your field. Using...


  • UK, UK, United Kingdom Chapman Tate Associates Full time

    BRAND NEW FOR June 2024Role: Senior IT Account Manager - Existing Accounts / Business Industry: IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, Overlay, Existing Business, MMR, Monthly Recurring, IT MSP, VAR Location: Hybrid – WFH...


  • West Midlands, UK, UK, United Kingdom VINCI Building UK Full time

    Job Title: Senior Building Services ManagerLocation: Bromsgrove/West Midlands regionFull Details:Our Midlands region is looking to appoint a Senior Building Services Manager to take responsibility for ensuring efficiency, quality and affordability across the design, installation, commissioning, and maintenance of all mechanical, electrical and public health...


  • UK, UK, United Kingdom Propel Full time

    Senior Product Manager - Fin-tech start up - £90-£105,000.Remote - must be UK Based.We are currently working with a client in the fin tech space who are searching for a Senior Product Manager.You will be focusing across a number of different products, at an exciting time of growth. There is more detail we can share upon application, however if you're...


  • UK, UK, United Kingdom M Group Services Full time

    Morrison Energy Services is currently looking to recruit a Senior Project Manager to work on our Electrical Transmission frameworks, nationwide. As a Senior Project Manager you will be part of our Electrical Transmission management team who are responsible for managing the civil and M&E delivery teams of the National Grid EPC Substations, and M&E RIIO-T2...


  • UK, UK, United Kingdom Tier 2 Consulting Full time

    Senior Business Development ManagerWho We are:Tier 2 is a wholly owned subsidiary of Prolifics Application Services Inc - a digital engineering and consulting firm helping clients navigate and accelerate their digital transformation journeys.Based in Stevenage, Hertfordshire, Tier 2 works in partnership with organisations of all sizes and across industry...


  • UK, UK, United Kingdom Marketplacer Full time

    Join the Marketplacer Team as Our Next Senior Marketing Manager - work with Qantas, Woolworths and Myer!Are you ready to launch your career to new heights with an ambitious, fast-moving global saas company? If you've got the fuel for cutting-edge marketing strategies and a passion for dynamic teamwork, then strap in—because Marketplacer is looking for...