Strutt & Parker - Lettings Administrator (Ascot) - BNP Paribas
2 days ago
An exciting opportunity to join our lettings team in Ascot as a Lettings Administrator to help the ongoing growth of the Lettings division
Responsibilities
• Produce all new Tenancy agreements within 24 hours from receipt of the offer from the front office
• Draft the appropriate tenancy agreement (to be checked by the Office Head with accompanying correspondence) and send out for engrossment to both parties via Adobesign
• In the case where the tenant or landlord wishes to use their own tenancy agreement refer both parties to independent Solicitors for specialist advice
• Prepare initial invoices, standing orders and rent demands for tenants
• Produce deed of guarantee document if required and send for signature or prepare up front rental payment invoice
• Confirm receipt in office of signed agreement by both parties. If not received, escalate and chase where necessary until received
• Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
• Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy
• Consult and update Team Manager and Lettings Office Head where necessary
• Ensuring all correspondence is responded to promptly
• When required, welcoming visitors and dealing with as appropriate
• Attending Lettings and team meetings
• Notifying Team Manager of any potential property issues
• Supporting and assist the team on the daily in the absence of other team members
• Maintaining paperless filing system - ensuring accurate and up to date.
• Keeping databases up to date including RPS
• Proactively maintaining own legal knowledge and comply with all Lettings legislation
• Ensuring the necessary processes and procedures are in place to support compliance
• Ensuring accurate data entry and any missing data is obtained and incorrect data corrected
• Undertake any other duties within capabilities as and when required
• Registering applicants
• Booking viewings
• Carrying out occasional viewings
Person specification
Qualifications:
• Educated to GCSE level or equivalent as a minimum
• Must hold full, valid driving license
Experience:
• Experience in a similar role
• Excellent communication skills
• Customer-focused with commitment to maintaining excellent service standards at all times
• Organised and systematic - able to prioritise workloads
• Ability to follow processes with good data entry and accuracy
• A smart appearance and professional approach is essential
• Team Player
• Confident phone manner
We are proud to offer award-winning benefits to support and reward our employees:
- Heath & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company's Bonus Scheme, share incentive plan, financial and mortgage advice
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