Royal Ascot Accreditation Assistants

6 months ago

Ascot, United Kingdom Ascot Racecourse Ltd Full time

**About Ascot - Summary & History**
For the past 300 years, Ascot has staged some of the greatest horse races in the world. The brand is synonymous with the very best in customer service and experience and as we enter our next 300 years, we will look to grow internationally to allow the racing and venue to continue to thrive.

Royal Ascot is broadcast in over 150 territories with a reach of over half a billion people with significant and growing digital and social media engagement. It is a marquee event in the global sports and leisure calendar.

Ascot hosts around 600,000 racegoers a year across 26 race days, 300,000 of whom come to the five days of Royal Ascot. Royal Ascot capacity can reach an attendance of 75,000 on a day. Ascots conference and events business welcomes a further 200,000 customers a year outside racing.

Ascot aims to offer its racegoers something for everyone who wishes to be involved, and Royal Ascots offerings reflect this through the entry level Windsor picnic enclosure, the mid-tier Village enclosure, the central Queen Anne Enclosure and ultimately the Royal Enclosure. And incorporating up to 7000 racegoers in a wide range of private box and restaurant fine dining facilities.

In everything they do and how they do it Ascot and its people represent the Monarch.

**ROLE**
This role will assist with the production and distribution of working access passes for Royal Ascot. There are two opportunities:

- Event Accreditation Assistant 7th May 22nd June
- Press Accreditation Assistant 7th May 22nd June

The management of a robust and effective accreditation system is key to staff operations, this role involves hands on management of this system which sees some 19,000 people accredited throughout Royal Ascot. Working within our online accreditation portal to ensure compliance and fulfilling the physical distribution of accreditation materials to the staff and contractors.

**Responsibilities**:

- Assist with pass production using in house accreditation access control system and dedicated printers.
- Oversee the accreditation site and be the main point of contact for enquiries.
- Ensure any technical issues are reported and dealt with expediently.
- Additional event set-up duties as the business may need.

Royal Ascot Week:
Working as part of the team in the main accreditation collection point. Handing out any accreditation that needs to be collected on the day and assisting with any difficulties that may arise.

**Qualifications and experience**:
You should ideally have:

- Great overall administrative skills
- Computer literacy and good working knowledge of Microsoft Excel
- Ability to work well under pressure
- Able to meet short-term deadlines
- Natural aptitude for problem solving
- Flexible work ethic
- Understanding or ability to learn basic printer setup

Desirable:

- Experience within the events industry or a similar role

**WHAT WE OFFER**:
The opportunity to be a part of 'a place like nowhere else' and we will be paying £12.55 per hour (excluding holiday pay); £14.07 per hour (including holiday pay).

If this sounds like the role for you, we would love to hear from you

**CLOSING DATE**:
**EQUALITY, DIVERSITY & INCLUSION**
Ascot is committed to ensuring customers from all backgrounds and communities feel welcome at the Racecourse and are working to ensure our internal teams are nurtured within a supportive and inclusive environment. Our mission is to eliminate discrimination and prejudice of any kind at our venue and throughout our business. By educating and implementing meaningful actions across all that we do, we can make certain that Ascot is a place for everyone to enjoy.

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