Inpatient Booking Clerk

2 weeks ago

Macclesfield, United Kingdom East Cheshire Nhs Trust Full time

Job summary **This position is open to current staff working at the Trust in the 'ECT Family' this includes current East Cheshire NHS Trust employees including Bank staff, East Cheshire registered NHSP staff, ISS colleagues and volunteers at the Trust.
Unfortunately, we cannot accept applications from applicants not listed within these groups.
** **If you would like to apply for this position please complete the attached Short Application Form and email this to the Recruitment Team at: clearly marking for which vacancy you are applying for in the Subject Header of the email.
Please note applications received after the closing date and time will not be accepted**.
We are looking to appoint both a part time and full time, enthusiastic and motivated booking clerk to support our Inpatient Booking Team .
You will need to be computer literate, flexible and willing to learn new skills.
You will be working within a multi-disciplinary team and must have a positive and proactive approach to work.
You will need excellent verbal and written communication skills as you will be dealing with staff and patients by phone, email and face to face.
Knowledge of medical terminology, administration and organisational experience is essential.
If you enjoy variety and would like to make a difference, we would like to hear from you.
The Trust is committed to staff training and extended roles and professional development is encouraged.
Hours per week: Main duties of the job To work as part of the Inpatient Booking Team to plan, book and schedule planned procedures ensuring that both Government and Trust targets are met.
Working with the Manager to ensure that all capacity is utilised efficiently and effectively.
Dealing with all administrative enquiries including face to face, incoming calls and emails and assisting patients and staff with booking/re-booking appointments.
About us It is all about the people at East Cheshire NHS Trust.
We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work.
You will be supported, developed and empowered throughout your career with us.
Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings.
Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated.
We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Job description Job responsibilities Please read the attached Applicant Pack prior to completing your application form to find out more information.Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.As part of making your application we encourage you to review the Trusts Careers webpage for more information about working for East Cheshire NHS Trust.We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion.
The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.We look forward to receiving your application.
Person Specification Qualifications Essential 5 GCSE's grade C (4) or equivalent, must include English Working towards NVQ Level 3 or equivalent experience Desirable ECDL (European Computer Driving Licence) Experience Essential Previous office administration experience Knowledge and Skills Essential Knowledge of hospital patient administration systems or other computer based systems for making appointments Working knowledge of Windows and Excel packages Knowledge of office procedures Sound understanding of confidentiality and Data Protection Act 1998 Awareness of current NHS policies, priorities and targets Strong written and verbal communication skills and an ability to deal with sensitive issues Customer care Keyboard skills Other Role Requirements Essential Please refer to the Job Description and Person Specification for further details

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