Booking Clerk

6 months ago

Macclesfield, United Kingdom East Cheshire NHS Trust Full time

To work as part of the Radiology Booking and Admin Team to plan, book and schedule appointments in plain film, fluoroscopy, MRI, CT and Ultrasound as required ensuring that both Government and Trust targets are met.

To ensure that diagnostic capacity is utilised efficiently and effectively.

To manage the Diagnostic requests and Waiting Lists on the Radiology RIS system ensuring appropriate prioritisation of patients including giving patients a choice of day, time and location of their appointment where ever possible, adhering to Government and Trust targets.

Answer incoming calls, assisting patients with specific enquiries, booking/re-booking appointments or re-directing to the appropriate clinical area.

Covering main reception desk when needed.

**Hours per week**: 37.5

The Radiology Booking Clerk provides a service to all Radiology patients, agreeing appointment times and dates with patients, relative or carers and referrers, over the telephone, by letter or in person, acting within protocols for safety, diet and medication and endeavouring to provide an efficient service to all internal departments and external users.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

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