Bank Ward Clerk

3 months ago


Macclesfield, United Kingdom Spire Healthcare Full time

Bank Ward Clerk | Spire Regency Hospital | Macclesfield | Surgical Ward

Spire Regency Hospital in Macclesfield are recruiting for a Ward Clerk to join their staffing Bank on a flexible basis.

To be a member of the ward team, responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. To work with staff of all disciplines on the ward and other hospital staff as necessary to ensure an efficient service. To work in line with all relevant policies and procedures and be an integral member of the healthcare team contributing to the effectiveness and efficiency of the ward.

**Duties and responsibilities**
- Greet and receive patients, visitors, and members of staff to the wards in a polite and professional manner and to undertake general reception duties
- Answer the telephone and relay accurate messages as appropriate
- Maintain effective communications between patients, their relatives, and the team within the department
- Liaise with all members of the multidisciplinary team to ensure effective communications are maintained within the department
- Reports complaints or concerns to the Nurse in charge/shift leader
- Assist in the delivery and evaluation of care of patients admitted to the ward in accordance with Spire policies
- With due regard to risk management policies and procedures, participate in maintaining a safe environment for patients, relatives, and staff.
- Ensure that patient notes are up to date and in correct order and are taken to the appropriate place be it coders or secretary when a patient episode is complete.
- Liaise with the all relevant department and the patient to ensure accurate data in the system (admissions, discharge and transfer of patients)
- Assist in orientation of new staff to the ward
- Assist with the ordering of ward/unit stores and undertake the ordering of all stationery ensuring availability at all times
- Booking of outpatients’ appointments on the system or with the relevant hospital departments and the arranging of transport
- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies

**Who we are looking for**
- Good standard of secondary education with demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, in an office and / or customer service environment
- Understanding of medical terminology desired
- Knowledge of the healthcare market desired
- Flexibility

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist resourcing team.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _


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