Admissions Administrator

6 months ago

Macclesfield, United Kingdom Spire Healthcare Full time

**Administrator | Admissions | Macclesfield | Part Time | Permanent | 30 hours per week | £11.48 per hour**

Spire Healthcare’s Macclesfield Hospital have exciting opportunities for Administrators to join our team as a Admissions Administrator on a part-time, permanent basis. This an excellent opportunity to develop a career in Healthcare.

Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare.
- As Administrator you will ensure the provision and maintenance of an efficient patient administration service within the hospital and provide information to patients, consultants and other relevant departments in a timely and courteous manner. _

**Working Hours**:Monday - Friday 9 am to 5 pm

**Contract Type**:Permanent, Full-time

**Duties and Responsibilities**
- Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP), RIS
- Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives
- Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
- Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
- Maintain departmental electronic and manual filing systems accurately
- Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines
- Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
- Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies

**Who we're looking for**
- Highly organised and capable of working in a busy, fast-paced environment
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels
- Enthusiastic and energetic professional

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays - FTE
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Free On-Site Gym

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _

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