Bank Receptionist

7 months ago

Macclesfield, United Kingdom Spire Healthcare Full time

**Bank Receptionist | Macclesfield | Private healthcare | Flexible hours | £11.45 per hour**
- Spire Regency Hospital, Macclesfield has an opportunity for a Bank Receptionist to join their team, on a bank/occasional basis to cover annual leaves and sickness. _You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.

Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare.

**Contract type**:Bank, Zero hours

**Working hours**:_Any time between 6:15 am and 9 pm Monday to Sunday _

**Duties and Responsibilities**
- Welcoming, registering, including the accurate collection of credit card details and patient information
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence
- Compliance with NHS forms and processes
- Processing in-patient/out-patient charges
- Cash handling strictly within the parameters of the ‘Handling Cash Policy'
- Discharge of patients onto computer system ensuring accuracy of all information
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis

**Who we're looking for**
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable

**Benefits**:
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
- Bank colleagues are paid weekly
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 30 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _

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