Medical Receptionist

2 weeks ago

Macclesfield, United Kingdom Cumberland House Full time

**JOB DESCRIPTION**

Hours:
Monday 4pm to 8.00 pm

Tuesday 4pm to 7.00 pm

Wednesday 4pm to 8.00 pm

Thursday 4pm to 7.00 pm

Friday 4pm to 6.30 pm

**Location**:
Cumberland House Surgery

Waters Green Medical Centre

Macclesfield

Responsible to:
Practice Partners

Accountable to:
Practice Manager

Reports to:
Office Manager

**Job Summary**:

- To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- To act as a focal point of communication between patients, doctors and other medical staff.
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice staff.

Principal

**Responsibilities**:

- Process appointment requests from patients by telephone and in person
- Receive patients and direct to appropriate surgeries
- Deal with visit requests
- Registration of new patients and temporary residents
- Process patients change of address
- Process repeat prescription requests in accordance with practice guidelines
- Handling, receipt and efficient filing of prescriptions
- Accepting and dispatching specimens to hospital
- Have a full understanding of the appointment system
- Have a clear understanding of telephone systems, daytime and out of hours
- Computer data entry - processing and recording information in accordance with practice procedures
- Scanning of mail and post as appropriate
- In accordance with the weekly room plan ensure all doctor/nurse room signs are displayed correctly on doors and in waiting rooms
- Taking messages and passing on information
- Provide cover for members of the reception team during periods of sickness and annual leave.

2. Other Tasks
- Monitor notice boards and leaflets and ensure they are kept up to date and tidy with relevant patient information
- Maintain a safe and tidy reception area
- Processing and distributing incoming and outgoing mail
- Filing and retrieving paperwork
- Photocopying and faxing as necessary
- Ensure the appropriate ordering of reception stationery and supplies, and ensuring the consulting and treatment rooms are regularly supplied with relevant items
- Providing clerical/administrative assistance to the practice including typing, filing, photocopying
- Receiving payment from patients, issuing of receipt and banking of cash
- Understand security systems - alarms and fire procedures
- Chaperone the doctor if required
- Unlocking and locking of the building and general security
- Switch telephone to and from out of hours service at the beginning and end of each day
- Liaise with other members of the primary health care team, outside agencies and practice volunteers as required. Any other delegated duties considered appropriate to the post. This job description is not exhaustive and may, from time to time, vary with the requirements of the practice. You will be notified of any such changes.
- Immunisation target reports
- Paperwork and appointments for clinics as needed.
- Recording of mammogram results
- Reports from school health
- Cervical smear administration
- Prescriptions
- Assistance in paediatric clinic
- Scanning cover
- Post and emergency reception cover
- Ad-hoc telephone cover for the admin and secretarial team
- Ad-hoc early morning reception cover
- Receiving, recording and distributing incoming faxes
- Any other delegated duties considered appropriate to the post.

3. Reception Responsibilities
- Have a clear understanding of telephone systems, daytime and out of hours
- Take part in all reception duties as part of the reception team
- Unlocking and locking of the surgery and general security
- Put in place all necessary signs on consulting doors and in waiting rooms ready for surgeries and clinics
- Have a working knowledge of all software and hardware
- Liaise with other members of the primary health care team, outside agencies and practice volunteers as required.
- Have a full understanding of appointment system.

4. Other Tasks
- Monitor notice boards and leaflets and ensure they are kept up to date and tidy with relevant patient information
- Maintain a safe and tidy reception area and provide or organise “hands on” emergency maintenance and cleaning as required
- Co-ordinate with representatives from the patient participation group
- Participate in audit where appropriate.
- Understand security systems - alarms and fire procedures
- Act as a central source of information
- Any other delegated duties considered appropriate to the post.

5. Special Requirements for the Post
- An understanding, acceptance and adherence to the need for strict confidentiality
- Numeracy skills.
- Reception skills and relevant experience
- People management skills
- Abilit

  • Medical Receptionist

    3 weeks ago

    Macclesfield, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **Emis**: - **Part Time - circa 25 hours**: - **Flexible Hours**: - **Monday - Friday**: -...

  • Medical Receptionist

    2 months ago

    Macclesfield, United Kingdom Vernova Healthcare CIC Full time

    Macclesfield Health Hub is a modern clinical facility hosting a range of trusted health care services provided by the NHS, Vernova Healthcare Community Interest Company, and other Healthcare providers. The Health Hub is currently looking to recruit a medical receptionist to join our small team, supporting patients and clinical staff. Working pattern -...

  • Medical Receptionist

    1 week ago

    Macclesfield, United Kingdom Chelford Surgery Full time

    **As the face of the Practice**, your high standard of communications skills and positive, welcoming attitude will serve you well. You will be joining an enthusiastic, efficient friendly team who have the patients’ best interest at the heart of everything they do. We pride ourselves on our reputation for delivering a high standard of care for our...

  • Medical Receptionist

    1 month ago

    Macclesfield, United Kingdom South Park Surgery Full time

    **MEDICAL RECEPTIONIST - JOB SUMMARY**: The purpose of the role is to: - Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient...

  • Part-time Receptionist

    4 weeks ago

    Macclesfield, United Kingdom Precision Medical Clinic Full time

    **Job Summary** Precision Medical Clinic & Fence House Dental in Cheshire is currently recruiting for an experienced reception position to join our warm and friendly team. As a receptionist you will be expected to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective...

  • Medical Receptionist

    4 weeks ago

    Macclesfield, United Kingdom High Street Surgery Full time

    JOB TITLE: RECEPTIONIST/ADMIN DUTIES **REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER** **HOURS: 19 hours per week Mon and Tues 1.30pm-6.30pm** **and Thurs/Friday 9.00am-1.30pm** **(with flexibility to cover Holidays and Sickness)** **Job summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a...

  • Full Time Secretary

    1 month ago

    Macclesfield, United Kingdom Precision Medical Clinic Full time

    **Job Summary** Precision Medical Clinic in Cheshire is currently recruiting for an experienced Secretary / Receptionist to join our warm and friendly team. As an administrator you will be expected to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Managing...

  • Medical Receptionist

    1 week ago

    Macclesfield, Cheshire East, United Kingdom High Street Surgery Full time

    JOB TITLE:RECEPTIONIST/ADMIN DUTIESREPORTS TO:RECEPTION MANAGER/PRACTICE MANAGERHOURS:19 hours per week Mon and Tues 1.30pm-6.30pmand Thurs/Friday 9.00am-1.30pm(with flexibility to cover Holidays and Sickness)Job summary:Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective...

  • Evening Receptionist

    3 weeks ago

    Macclesfield, United Kingdom Vernova Healthcare CIC Full time

    Evening Medical Receptionist (up to 10.5 hours per week, possible job share) £10.42 per hour Vernova Healthcare is a Social Enterprise healthcare service provider owned by GPs in East Cheshire. The role is to provide professional reception and support services to patients and professionals on the shared services floor at Waters Green Medical Centre. The...

  • Evening Receptionist

    1 week ago

    Macclesfield, Cheshire East, United Kingdom Vernova Healthcare CIC Full time

    Evening Medical Receptionist (up to 10.5 hours per week, possible job share)£10.42 per hourVernova Healthcare is a Social Enterprise healthcare service provider owned by GPs in East Cheshire. The role is to provide professional reception and support services to patients and professionals on the shared services floor at Waters Green Medical Centre.The role...

  • Bank Receptionist

    2 weeks ago

    Macclesfield, United Kingdom Spire Healthcare Full time

    **Bank Receptionist | Macclesfield | Private healthcare | Flexible hours | £11.45 per hour** - Spire Regency Hospital, Macclesfield has an opportunity for a Bank Receptionist to join their team, on a bank/occasional basis to cover annual leaves and sickness. _You will be part of a team that prides itself on providing exemplary service to our Patients,...

  • Medical Receptionist

    3 weeks ago

    Macclesfield, United Kingdom Cumberland House Full time

    **JOB DESCRIPTION** Hours: Monday 11.30 am to 8.00 pm Tuesday 10.30 am to 7.00 pm Wednesday 11.30 am to 8.00 pm Thursday 10.30 am to 7.00 pm Friday 10.30 am to 6.30 pm **Location**: Cumberland House Surgery Waters Green Medical Centre Macclesfield Responsible to: Practice Partners Accountable to: Practice Manager Reports to: Office Manager **Job...

  • Casual Receptionist

    2 weeks ago

    Macclesfield, United Kingdom Belong Full time

    **Requirements**: We are Belong, we deliver exceptional care in our Village community styled home. we are a committed team who provide the exceptional person centred care to enrich our resident’s lives putting them at the heart of everything we do. Our front of house team is an integral part of our villages, so we need the very best people at the helm,...

  • Receptionist/Administrator

    1 week ago

    Macclesfield, Cheshire East, United Kingdom Cumberland House Surgery Full time

    Job summary Two positions: Monday to Friday Monday, Tuesday, Thursday - to 7pm, Wednesday 11am to 8pm, Friday 10am to 6pm To receive,assist and direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way. To act as a focalpoint of communication between patients, doctors and other medical...

  • Outpatients Administrator/Receptionist

    1 week ago

    Macclesfield, Cheshire East, United Kingdom The Christie NHS FT Full time

    Job Title: Receptionist at The Christie - MacclesfieldWe are currently seeking enthusiastic and motivated individuals to join our team at The Christie at Macclesfield on a full-time and part-time basis.The main purpose of the role is to work on the reception desk, taking responsibility for all reception duties for patients attending oncology and hematology...

  • Receptionist/Administrator

    2 weeks ago

    Macclesfield, United Kingdom Cumberland House Surgery Full time

    Job summary Two positions: Monday to Friday Monday, Tuesday, Thursday - to 7pm, Wednesday 11am to 8pm, Friday 10am to 6pm To receive,assist and direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way. To act as a focalpoint of communication between patients, doctors and other...

  • Outpatients Administrator/Receptionist

    3 weeks ago

    Macclesfield, United Kingdom The Christie NHS FT Full time

    Job summary We are currently looking for enthusiastic, motivated individuals to join our team at the Christie at Macclesfield on a full-time ( hours per week) and part time basis. The main purpose of the role is to work on the reception desk in a front facing role taking responsibility for all reception duties for patients attending oncology clinics...

  • Support Secretary in General Surgery

    4 days ago

    Macclesfield, United Kingdom East Cheshire NHS Trust Full time

    Job summary **This position is open to staff working at the Trust in the 'ECT Family' this includes current East Cheshire NHS Trust employees, bank staff, ISS staff and volunteers at the Trust.** An outstanding opportunity for a support secretary has arisen within the Department of General Surgery. Would you like to take on a role that...

  • Host / Receptionist - Alderley Park (12 Month

    3 weeks ago

    Macclesfield, United Kingdom Bruntwood Full time

    At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. We’re commercial property specialists operating across the UK. Bruntwood own, develop, manage...

  • Admin & Reception Scheduler

    2 weeks ago

    Macclesfield, United Kingdom The Christie NHS FT Full time

    Job summary We are currently looking for an enthusiastic, motivated individual to join our team at the Christie at Macclesfield on a full-time basis ( hours per week) This role includes providing a comprehensive and efficient administrative support service including collation, input and analysis of relevant patient data. Working on his/her own...