Administrator - Cyps Therapy Services
1 day ago
Job summary The Gloucestershire children's therapy services are seeking administrators to join our team supporting Occupational Therapy and Speech & Language Therapy.
Part time hours available for three days per week.The services are looking for enthusiastic, flexible and supportive workers.
The successful candidates will be a part of a busy and friendly team supporting therapy services and children and young people's access to these.The team offers regular supervision and training will be provided in order to use the systems in place.
Main duties of the job To provide effective administrative support to the Children's Therapy Teams.To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other children's services.Efficiently use System 1 and other databases to record and track the patient's treatment pathway including, clinic appointments and outcomes.Efficiently use appropriate systems to collect, collate and report data and information in an accurate format ( Microsoft Excel, Word, PowerPoint).Responds to all colleagues in a positive, professional and helpful manner.
Takes the 'wider view' at all times and builds good working relationships.Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.To use own initiative in prioritising workload to ensure deadlines are met.
When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role.To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.Carrying out general administrative tasks for the department to agreed standards and timescales, photocopying, sending out correspondence and documents, etc.
About us We have in excess of 5000 staff working over 50 sites, providing a diverse range of services.
We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust.
For the 2023 survey just over 2800 colleagues gave us their views ( It was great to see from the results that colleagues are saying that:o believe they are making a positive difference to patients/service users;o would recommend the organisation as a place to work;o agree that care of patients and service users is the organisations priority;o would be happy with the standard of care for a friend or relative Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West.
However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job description Job responsibilities Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy.
The purpose of personalised care is to empower people to lead the lives they want to live.
Personalised care starts with a conversation with people about what matters to them.
It builds on what people can do, as well as addressing their health needs.
Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care.
So we want to know What Matters to You and that you will share our values and join us on this very important journey.The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.Please refer to the Additional Information attachment before submitting your application.
Person Specification Qualifications Essential GCSE level grade C education or equivalent NVQ Level 2 in administration or equivalent experience Experience Essential Proven experience of unsupervised administrative work in a busy office environment Previous experience of using software package Microsoft Office: Word, Excel, Outlook Experience of using customer/patient information system
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