Mhict Administrator

We are looking to recruit an enthusiastic and motivated individual to join our administration team for MHICT/Let’sTalk. (Mental Health Intermediate Care Team) Mon-Fri 9-5.

The MHICT Team provides both the Improving Access to Psychological Therapies (IAPT) service and primary care mental health nursing service. This role will support other colleagues in the administration team.

You will perform administration tasks in line with the rest of the MHICT admin team. You will receive support from other nursing and therapy administrators with tasks such as taking incoming phone calls, booking appointments, data entry, answering queries and signposting to the relevant members of staff.

The role is in a busy and dynamic team, you will need excellent organisational skills, be responsive to change and communicate effectively. We provide a supportive working environment and opportunity for ongoing development through training and appraisal. You will receive regular supervision to support you with your role.

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.