Administrator for Cyps Therapy Services

4 months ago

Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

The Gloucestershire children’s therapy services are seeking administrators to join our team supporting Occupational Therapy and Speech & Language Therapy. Full and part time hours are available.

The team offers regular supervision and training will be provided in order to use the systems in place.
- To provide effective administrative support to the Children’s Therapy Teams.
- To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other children's services.
- Efficiently use System 1 and other databases to record and track the patient’s treatment pathway including, clinic appointments and outcomes.
- Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint).
- Responds to all colleagues in a positive, professional and helpful manner. Takes the ‘wider view’ at all times and builds good working relationships.
- Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.
- To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role.
- To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.
- Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc.

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

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