Customer Service

2 weeks ago


Glasgow, United Kingdom Search Full time

Customer Service Monday - Sunday 35 hours£23,5006 month contractJanuary start dateHybrid Do you have outstanding customer service skills?
Have experience dealing with vulnerable customers?
I am recruiting on behalf of a leading financial services client who are looking to grow their fraud teamWhat will you be doing?
* Supporting customers through fraud cases* Liaising with 3rd parties to gain more information* Reviewing documentation and updating the case accordingly* Providing a professional and empathetic approach* Completing administration on the systemWhat do you need to apply?
* Proven experience dealing with complex queries * Excellent communication skills both written and verbal* Experience within financial services would be desirableMust be able to pass a credit and DBS check to apply



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