Customer Service Operator
4 months ago
**Job title**: Customer Service Operator
**Location**: Glasgow
**Contract length**: 12 Months
**Hours**: Monday-Friday (37 hours per week)
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a Customer Service Operator on behalf of a well known company in the Engineering, Energy, Rail and Healthcare sectors.
Job role
We are currently recruiting for a Customer Service Operator. In this role, you will be responsible for supporting service operations and being the initial point of contact for customers. The scope of the role is to give a high level of customer service carrying out daily operational tasks to support the service customer base.
**The role is responsible for**:
Being the first line of customer support and contact on a daily basis, working with the customer relationship manager to ensure KPIs are met.
Administrative ownership over a set of customer accounts, ensuring customer data is kept live and accurate.
Working within a team to ensure all duties and requirements of the whole team are met as well as individual.
Ensuring required purchase orders are received for all reactive works and invoiced accordingly.
Ensuring all engineers paperwork has been received into the office, is completed correctly and is billed as required.
To be considered for the Customer Service Operator role you must have the below skills and experience:
Experience within a customer service role, having daily contact with both internal and external customers
Excellent Communication, verbal and written
Ability to work within a team working towards common goals and standards
Fire / Security knowledge preferred
Sap Knowledge preferred
If this isn’t the role you’re looking for right now, please visit our contractor portal below where you will see all of our live roles and communities to join:
-
Customer Service Executive
5 months ago
Glasgow, United Kingdom Service Graphics Full time**Role Purpose**: Service Graphics are looking for a full time Customer Service Executive to join our Customer Service team. This role is office based from our Glasgow branch. The purpose of the role is to support the day to day running of assigned Customer Accounts for the branch. **Main Accountabilities**: - Manage and proactively monitor the status of...
-
Customer Service Operative
4 weeks ago
Glasgow, Glasgow City, United Kingdom TeamSport Full timeAbout UsTeamSport is the leading indoor karting company in the UK, with a growing presence in Europe. We operate 35 tracks in the UK, 3 in Germany, and 2 in the Netherlands, with plans to expand further.Our MissionWe strive to provide an unforgettable experience for our customers, combining karting with a mix of multi-activity experiences, including...
-
Customer Service Operative
4 weeks ago
Glasgow, Glasgow City, United Kingdom TeamSport Full timeAbout UsTeamSport is the leading indoor karting company in the UK, with a growing presence in Europe. We operate 35 tracks in the UK, 3 in Germany, and 2 in the Netherlands, with plans to expand further.Our MissionWe strive to provide an unforgettable experience for our customers, combining karting with a mix of multi-activity experiences, including...
-
Customer Service Operations Specialist
4 days ago
Glasgow, Glasgow City, United Kingdom Greenbean Full timeAt Greenbean, we are seeking a Customer Solutions Operations Analyst to join our Client Solutions Operations team in Glasgow on a 12-month fixed-term contract.The successful candidate will be responsible for delivering exceptional customer service by balancing customer needs and expectations with a diverse and dynamic workload.This role offers a competitive...
-
Customer Service Operations Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom Tallgrass Recruitment Limited Full timeCustomer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to lead our customer support operations in a fast-paced mortgage contact center. The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering...
-
Customer Service Operations Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom Tallgrass Recruitment Limited Full timeCustomer Care ManagerWe are seeking a highly skilled and experienced Customer Care Manager to lead our customer support operations in a fast-paced mortgage contact center. The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Select Service Partner UK Ltd Full time £12Job Summary:We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Millies Cookies - Buchanan Galleries, Glasgow. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service...
-
Customer Service Executive
5 months ago
Glasgow, United Kingdom Coffee Service Group Full time**Role overview** **About us**: At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, passion, integrity and collaboration are at the core of everything we do, from new...
-
Customer Service and Operations Coordinator
5 months ago
Glasgow, United Kingdom Love-Rugs Full time**About Love-Rugs** At Love-Rugs, our passion lies in enhancing homes with quality rugs and providing outstanding customer service. Situated in the heart of Glasgow, we have extended our reach to serve a growing number of customers online across the UK. As we continue to grow our presence both in-store and online, we are seeking dynamic team members who...
-
Head of Customer Operations
5 months ago
Glasgow, United Kingdom Atalian Servest Full time**Reference: /KC/28-11/1023/9** **Job Title: Head of Customer Operations - Technical Services** **Salary: Competitive** **Working Hours: 08:00 - 16:30 - 37.5 hours per week** **Location: Glasgow** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management...
-
Head of Customer Operations
4 months ago
Glasgow, United Kingdom Atalian Servest Full time**Job Reference: /KC/29-06/894** **Job Title: Head of Customer Operations - Technical Services** **Contract: Permanent, Full-Time** **Location: Glasgow** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone...
-
Head of Customer Operations
4 months ago
Glasgow, United Kingdom Atalian Servest Full time**Job Reference: /KC/27-06/894/27** **Job Title: Head of Customer Operations - Technical Services** **Location: Glasgow** **Salary: Competitive** **Contract: Permanent** **Hours per week: Variable shift rota - 37.5 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We...
-
Customer Service Advisor
5 months ago
Glasgow, United Kingdom Anderson Knight Full timeAnderson Knight is looking to recruit a Help Desk Operator on a full-time permanent basis. The Help Desk Operator will be responsible for providing exceptional customer service by answering incoming calls, resolving customer issues, and dispatching maintenance and repair technicians as needed. Key Responsibilities: - Logging customer requests for...
-
Customer Service Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom NTT DATA Full timeCustomer Service ManagerJob SummaryThe Customer Service Manager will be responsible for delivering exceptional customer service to a large portfolio of small customers. This role will involve building relationships with customers, nurturing accounts for growth, and ensuring the timely delivery of contractual obligations.Key ResponsibilitiesService a large...
-
Customer Service Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom NTT DATA Full timeCustomer Service ManagerJob SummaryThe Customer Service Manager will be responsible for delivering exceptional customer service to a large portfolio of small customers. This role will involve building relationships with customers, nurturing accounts for growth, and ensuring the timely delivery of contractual obligations.Key ResponsibilitiesService a large...
-
Customer Service Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom NTT DATA Full timeCustomer Service ManagerJob SummaryThe Customer Service Manager will be responsible for delivering exceptional customer service to a large portfolio of small customers. This role will involve building relationships with customers, nurturing accounts for growth, and ensuring the timely delivery of contractual obligations.Key ResponsibilitiesService a large...
-
Customer Service Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom NTT DATA Full timeCustomer Service ManagerJob SummaryThe Customer Service Manager will be responsible for delivering exceptional customer service to a large portfolio of small customers. This role will involve building relationships with customers, nurturing accounts for growth, and ensuring the timely delivery of contractual obligations.Key ResponsibilitiesService a large...
-
Customer Service Advisor
1 week ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Glasgow, United Kingdom.Key Responsibilities:Provide outstanding customer service to ensure customer satisfaction and loyalty.Assist customers with product selection and provide product knowledge and advice to enhance the...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom The Boots Company PLC Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Advisor to join our team at Boots. As a Customer Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide excellent customer service, answering questions and offering advice on...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom The Boots Company PLC Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Advisor to join our team at Boots. As a Customer Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide excellent customer service, answering questions and offering advice on...