Customer Administrator

5 days ago


Leatherhead, United Kingdom Optima Recruitment Full time

Customer Administrator £25,000 salary Based in Leatherhead 20 days holiday + bank holidays Monday - Friday, 8:30am - 5pm This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team.
There will be the possibility to progress into other areas as the company expands over the next few years.
Job description: Meeting and greeting customers in the Front Office.
Answering customer quote e-mail enquiries for repair work.
Answering general enquiries by phone.
Booking in products into the company ticketing system Processing work to the carbon and restoration teams.
Preparing products for return shipping.
Moving products to different departments and shipping boxes.
Person specifications: Excellent spoken and written English communication skills is essential.
Experience of office or light industrial work.
Ability to be articulate and unflustered in front of customers.
Sound numeracy and literacy skills.
Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email).
Punctuality and attention to detail.
Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required.



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