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Customer Administrator

2 months ago

Leatherhead, United Kingdom CV-Library Full time

£25,000 salary
* Based in Leatherhead
* 20 days holiday + bank holidays
* Monday - Friday, 8:30am – 5pm
This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.
Job description:
* Meeting and greeting customers in the Front Office.
* Answering customer quote e-mail enquiries for repair work.
* Answering general enquiries by phone.
* Booking in products into the company ticketing system
* Processing work to the carbon and restoration teams.
* Preparing products for return shipping.
* Moving products to different departments and shipping boxes.
Person specifications:
* Excellent spoken and written English communication skills is essential.
* Experience of office or light industrial work.
* Ability to be articulate and unflustered in front of customers.
* Sound numeracy and literacy skills.
* Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email).
* Punctuality and attention to detail.
* Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required.
Additional Information:
* Pension scheme
* Growing company
* Opportunities for career progression
Refer a friend and earn £100 If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer