Customer Experience Director
3 days ago
This is the best job in the world * probably Were on the hunt for a Customer Experience Director to lead our customer facing housing management teams.
If you have a proven track record of delivery and youre decisive, tenacious, resilient and relentlessly passionate about great customer service it could be you
Were looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of housing management including anti-social behaviour, tenancy and neighbourhood related services.
We know everyones on a journey these days, but were truly on one, evolving our delivery model to make sure that our customers voices are at the heart of what we do, and that despite our size and geography, service delivery feels local and personal.
Youll be a subject matter expert in housing management and will be responsible for making sure were listening to our customers and utilising data and insight to ensure that services are accessible and flexible to meet current and emerging customer needs.
Through process review, embracing new ways of working and technology, youll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are places where our customers can thrive.
-
Customer Experience Director
5 days ago
Reading, United Kingdom Stonewater Full timeThis is the best job in the world * probably Were on the hunt for a Customer Experience Director to lead our customer facing housing management teams.If you have a proven track record of delivery and youre decisive, tenacious, resilient and relentlessly passionate about great customer service it could be you!
-
Customer Experience Director
5 days ago
Reading, United Kingdom Stonewater Full timeThis is the best job in the world *probably Were on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and youre decisive, tenacious, resilient and relentlessly passionate about great customer service it could be you! Were looking for an open minded, credible,...
-
Customer Experience Director
7 days ago
Reading, United Kingdom Stonewater Full timeThis is the best job in the world*probablyWere on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and youre decisive, tenacious, resilient and relentlessly passionate about great customer service it could be you!Were looking for an open minded, credible, talented...
-
Customer Experience Director
7 days ago
Reading, United Kingdom Stonewater Full timeThis is the best job in the world*probablyWere on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and youre decisive, tenacious, resilient and relentlessly passionate about great customer service it could be you!Were looking for an open minded, credible, talented...
-
Senior Director of Regional Customer Experience
4 weeks ago
Reading, Reading, United Kingdom ExecThread Full timeExecThread is seeking a Senior Director of Regional Customer Experience for EMEA to ensure the delivery of world-class service to customers in the region. This role involves overseeing all customer success and support delivery activities, acting as the key representative for EMEA in the global leadership team, and being the escalation point for strategic...
-
Survival Experience Director
23 hours ago
Reading, United Kingdom Ultimate Activity Full timeSurvival Experience DirectorWe are seeking a highly experienced and skilled Survival Experience Director to join our team at Ultimate Activity. As a Survival Experience Director, you will be responsible for delivering survival and bushcraft activities and ensuring the smooth operation of our camps.About the RoleThe successful candidate will have extensive...
-
Customer Experience Director
6 days ago
Reading, Reading, United Kingdom Card Factory Full timeJob DescriptionWe are looking for a Commercial Growth Specialist - Store Operations to join our team at Card Factory in Reading. This is an exciting opportunity to drive commercial growth and develop a team culture that puts the customer at the heart of everything we do.Key Responsibilities:Commercial Growth: Develop and implement strategies to drive...
-
Customer Experience Leader
6 days ago
Reading, Reading, United Kingdom Stonewater Full timeStonewater is seeking a highly skilled Customer Experience Director to lead our customer facing housing management teams. This role offers a competitive salary of £60,000 - £80,000 per annum, depending on experience.**Job Description:**As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest...
-
Customer Experience Director
3 days ago
Reading, Reading, United Kingdom Card Factory Full timeJob DescriptionKey Responsibilities:Commercial Growth: Manage the store with a focus on delivering commercial growth and developing a team culture that prioritizes customer experience.Team Development: Develop a team of colleagues who embody our customer promise and actively seek ways to delight our customers.Coaching and Training: Coach, train, and develop...
-
Workplace Experience Director
4 weeks ago
Reading, Reading, United Kingdom CBRE Full timeJob Description:CBRE is seeking a highly motivated and experienced Workplace Experience Director to join our team. As a key member of our workplace experience team, you will be responsible for creating engaging and productive work environments that meet the needs of our employees and clients. Your primary focus will be on delivering exceptional customer...
-
Customer Service Director
4 weeks ago
Reading, Reading, United Kingdom Westcoast Ltd Full timeAs a Customer Service Director at Westcoast Ltd, you will play a critical role in delivering exceptional customer experiences across our major retail accounts. This is an exciting opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business, and develop strong, long-standing industry...
-
Customer Experience Operations Director
4 weeks ago
Reading, Reading, United Kingdom Synchro Full timeSynchro is seeking a seasoned leader to champion the delivery of exceptional service to customers worldwide.This pivotal leadership role involves guiding a talented team, including an offshore partner, to ensure seamless customer interactions. The successful candidate will inspire, mentor, and elevate the team to drive exceptional customer outcomes.The role...
-
Director of Customer Relations
6 days ago
Reading, Reading, United Kingdom Stonewater Full timeCustomer Experience Director at Stonewater is a challenging yet rewarding role that requires a unique blend of leadership skills, technical expertise, and passion for customer service. In this position, you will have the opportunity to make a real impact on the lives of our customers and help shape the future of our organization.We offer a competitive salary...
-
Customer Experience Director
3 days ago
Reading, Reading, United Kingdom Austin Fraser Full time £85,000Job OverviewAustin Fraser is seeking an experienced Delivery Process Manager to oversee the end-to-end delivery process, ensuring projects are completed on time and within budget. This role involves leading a cross-functional team of Product Owners, Scrum Masters, and Developers, as well as collaborating with various stakeholders across the business.
-
Customer Experience Associate
4 weeks ago
Reading, Reading, United Kingdom Huws Gray Group Full timeDeliver Exceptional Customer Experiences as a Customer Experience AssociateWe are seeking a customer-obsessed and results-driven Customer Experience Associate to join our team at Huws Gray Group.About Our Values:We are a values-driven business, committed to putting our customers at the heart of everything we do. We believe in empowering our colleagues to...
-
Customer Experience Specialist
7 months ago
Reading, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Lexus Reading** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Representative
23 hours ago
Reading, Reading, United Kingdom Grosvenor Casinos Limited Full timeCustomer Experience Representative OpportunityGrosvenor Casinos Limited is dedicated to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in creating lasting impressions and building loyalty among our guests. This dynamic role requires a natural people person, a problem solver, and a perfectionist...
-
Customer Experience Coordinator
5 days ago
Reading, Reading, United Kingdom CV-Library Full timeAbout the PositionCV-Library is seeking a Customer Experience Coordinator to join our dynamic team. In this role, you will be responsible for managing customer accounts and orders, ensuring accurate and timely data entry into our ERP system.Key Responsibilities:Serve as the primary point of contact for customer account and order management, utilizing your...
-
Customer Experience Leader
3 days ago
Reading, Reading, United Kingdom Synchro Full timeThe Head of Customer Operations at Synchro is a pivotal role that requires a seasoned leader with a proven track record in managing customer support teams. This position guides a talented team, ensuring efficient customer interactions and exceptional service delivery to customers in the UK and internationally.The successful candidate will have a strategic...
-
Customer Experience Agent
6 months ago
Reading, United Kingdom The Vaults Group Full time**New branch opening soon!** **Responsibilities**: - Commitment to excellent customer service - handling all inbound customer queries in a timely, efficient, and friendly manner. - Conducting customer branch tours and managing security access, always maintaining client discretion. - Buying, selling, and testing all consumer bullion products. - Handling...