Customer Experience Operations Director

ExecThread is seeking a Senior Director of Regional Customer Experience for EMEA to ensure the delivery of world-class service to customers in the region. This role involves overseeing all customer success and support delivery activities, acting as the key representative for EMEA in the global leadership team, and being the escalation point for strategic...

Job Title: Operational Customer Experience LeadAt Thames Water, we're looking for an experienced Operational Customer Experience Lead to join our team. As an Operational Customer Experience Lead, you will be responsible for leading projects and programmes to improve how we handle complaints across all our operational communication channels.You will work...

Job Title: Operational Customer Experience LeadJob Summary:Thames Water is undergoing significant transformation as part of its business turnaround. This role supports activities to drive a step change in operational complaints and customer performance. The successful candidate will lead projects and programmes to improve complaint handling across all...

Job Description:CBRE is seeking a highly motivated and experienced Workplace Experience Director to join our team. As a key member of our workplace experience team, you will be responsible for creating engaging and productive work environments that meet the needs of our employees and clients. Your primary focus will be on delivering exceptional customer...

As a Customer Service Director at Westcoast Ltd, you will play a critical role in delivering exceptional customer experiences across our major retail accounts. This is an exciting opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business, and develop strong, long-standing industry...

About the Role:As the Senior Operational Excellence Manager at Orion Electrotech, you will play a pivotal role in driving operational efficiency and excellence across the business. Your key responsibilities will include overseeing operational metrics, identifying areas for improvement, and leading continuous improvement initiatives.About You:We are seeking a...

Production and Operations Director Job Summary: We are seeking a highly experienced Production and Operations Director to lead our production team in the development of cutting-edge designs. As a key member of our team, you will be responsible for overseeing the production process, managing production schedules and cycles, and liaising with other internal...

Executive Leader for EMEA Customer SupportAbout the Role:ExecThread is seeking an experienced Senior Director to lead our EMEA Customer Support team. As the key representative for EMEA in the global leadership team, you will be responsible for ensuring the delivery of world-class service to our customers in the region. Your primary focus will be on driving...

The Royal Berkshire NHS Foundation Trust is a leading healthcare provider in the region, serving over 600,000 people across Reading, Newbury, Wokingham and West Berkshire. We are committed to delivering high-quality care and services that meet the needs of our patients and communities.We are seeking an experienced Director of Operations to join our team and...

Aerospace Operations Director Role Summary:We are currently seeking a seasoned director to lead our aerospace operations team at Ernest Gordon Recruitment Limited. As an accomplished professional with a deep understanding of UAVs, defence, and aviation, you will oversee the development of innovative technologies and lead a dynamic team.Main...

Legrand North America, a global leader in electrical and digital building infrastructures, seeks an experienced Logistics Operations Director to join its Data Center Power and Control Division. This critical role demands a deep understanding of international trade, customs regulations, and compliance requirements.The successful candidate will lead the...

Maintenance Operations DirectorAccorHotel is seeking a highly skilled Maintenance Operations Director to oversee the day-to-day operations of our department. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities, including repairs, alterations, and installations.Key Responsibilities:Lead the maintenance...

About the JobWe are seeking a Director of Operational Excellence to join our team at Three. In this role, you will be responsible for leading a team of Service Readiness Managers and developing relationships with partners. You will also provide advice and support on operational requirements, assessments, and compliance of operational...

Job DescriptionWe are seeking an experienced Cyber Security Strategist to join our team at LG Technology Ltd. as a Security Operations Director. This role is responsible for leading the development and implementation of our Managed Detection and Response (MDR) strategy, ensuring seamless incident response and proactive security monitoring across our...

About UsAt LG Technology Ltd, we're committed to delivering cutting-edge cybersecurity solutions that protect our customers' and employees' sensitive data.As a leading provider of converged broadband, video, and mobile communications, we're constantly evolving and innovating to stay ahead of the cyber threats.Our Managed Detection and Response (MDR)...

Job Title: Healthcare Cleaning Operations ManagerWe are seeking an experienced and motivated Head Housekeeper to join our Facilities management team, where you'll play a pivotal role in shaping the future of our services.Key Responsibilities:Operational Management: Oversee 24/7 operations for housekeeping, cleaning, and related services, ensuring compliance...

About LG Technology LtdWe're a world leader in converged broadband, video, and mobile communications, and an active investor in cutting-edge infrastructure, content, and technology ventures.Our company is creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The...

The RoleRapid7 is seeking a seasoned Marketing Operations Director to lead our marketing efforts and drive business growth. In this strategic leadership role, you will be responsible for managing our marketing technology stack, building data-driven insights, and unlocking innovation and increased performance for the overall marketing...

About the RoleWe are seeking a highly skilled Senior Director of Commercial Operations to join our team at Macfarlane Group UK Ltd.Key ResponsibilitiesTo manage procurement and internal sales for a packaging distribution company, ensuring effective operations and customer satisfaction.To oversee the development and implementation of commercial strategies...

About the RoleWe are seeking an experienced Strategic Operations Director to join our team at Spencer-Richardson. As a key member of our leadership team, you will play a crucial role in driving business growth and leading operational excellence.The ideal candidate will have a strong track record of success in operations management, with experience in...