Operational Excellence Director
9 hours ago
Our business is built on strong values and a commitment to excellence. As the Operational Excellence Director, you will be responsible for driving operational efficiency and improving customer experience across our 500 stores.
The ideal candidate will have a proven track record of managing teams and driving results in a fast-paced retail environment. You will be accountable for ensuring that all store operations are running smoothly and efficiently, with a focus on delivering exceptional customer service.
We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, as well as a range of benefits including a generous bonus scheme, private healthcare, and a pension plan.
Key responsibilities:
- Develop and implement operational strategies to drive efficiency and improve customer experience
- Lead and manage a team of operational managers to ensure smooth day-to-day operations
- Collaborate with cross-functional teams to identify areas for improvement and implement change
- Analyse data to inform decision-making and drive business growth
Requirements:
- Proven experience in operational management, preferably in a retail environment
- Strong leadership skills and ability to motivate and develop teams
- Excellent communication and interpersonal skills
- Ability to analyse data and make informed decisions
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