Strategic Operations Director

4 days ago


Reading, Reading, United Kingdom Spencer - Richardson Full time
About the Role

We are seeking an experienced Strategic Operations Director to join our team at Spencer-Richardson. As a key member of our leadership team, you will play a crucial role in driving business growth and leading operational excellence.

The ideal candidate will have a strong track record of success in operations management, with experience in plant/material handling, logistics or M&E engineering. You will be responsible for coaching and motivating operational teams, driving performance within budget, and building strong relationships with stakeholders.

Key Responsibilities:

  • Leadership and Coaching: Align operational teams with health and safety, targets, and quality standards.
  • Operational Performance: Drive performance within budget, maintaining excellent customer service and a positive business culture.
  • Strategic Planning: Review, enhance, and develop strategic plans to improve operational performance.
  • Stakeholder Engagement: Build strong and sustainable relationships with stakeholders at all levels to promote effective collaboration across the group.
  • Service Excellence: Ensure service standards are always delivered at levels of excellence.
  • Culture and Communication: Promote a culture of high performance, clear communication, and team-working.
  • Fiscal Performance: Fully responsible for fiscal performance and the P&L.
  • Client Consultation: Consult with clients, customers, and colleagues to bring solutions to challenges and keep on track with strategic plans.
  • Regulatory Compliance: Uphold industry accreditations, including ISO9001, ISO14001, and ISO45001, and adhere to and promote all health and safety and compliance legislation.

About Us

Spencer-Richardson is a market leader in asset rental and sales, with a strong presence in construction. We are committed to delivering exceptional service and building a positive business culture.

Requirements

To succeed in this role, you will need:

  • Experience leading operations in plant/material handling, logistics or M&E engineering.
  • A solutions-focused and proactive approach.
  • Demonstrable experience leading and coaching multi-disciplinary teams.
  • Flexibility to travel across sites.
  • A value-driven approach, with a focus on EDI, excellent service, and team working.
  • An adaptable approach to work.
  • A diplomatic communication style.
  • Proven experience improving operational efficiencies in a growing and fast-paced business.

What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary circa £75,000.
  • Death in service.
  • Enhanced pension.
  • Wellbeing incentives.
  • And more.


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