IT Help Desk/Service Desk Engineer
1 month ago
We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles. You will be knowledgeable and have a genuine interest in all things PC and software related.
If you can fix it, great, if not, no need to worry, you will have all the support you need to drive resolution.
The day to day work is interesting, challenging and can be fast paced amidst a hardworking and delivery focused company ethos. We provide a manned Service Desk function between Mondays to Friday, between the hours of 08:30 – 17:00.
Strong interpersonal and customer service skills.
Commercial experience working in a service management function.
Working IT knowledge.
Ensuring that phone calls and emails are dealt with promptly to provide the best possible service to the Business.
Providing remote support and fixes.
Providing administrative support to ensure systems are maintained and escalating any resulting issues.
Maintaining and administering user accounts, ensuring users only have access to what they require in order to fulfil their roles.
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IT Help Desk/Service Desk Engineer
1 month ago
Stoke-on-Trent, United Kingdom Searchability® Full timeSERVICE DESK ENGINEER Stoke Office Full time Onsite Requirement – Shift Patterns Looking for an experienced Service Desk Engineer to join a global organisation. Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to...
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IT Help Desk/Service Desk Engineer
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Stoke-on-Trent, Staffordshire, United Kingdom Searchability® Full time €26,500SERVICE DESK ENGINEER Stoke Office Full time Onsite Requirement – Shift Patterns Looking for an experienced Service Desk Engineer to join a global organisation. Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to...
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IT Help Desk/Service Desk Engineer
4 months ago
Stoke-on-Trent, Staffordshire, United Kingdom Searchability® Full time €26,500SERVICE DESK ENGINEER Stoke Office Full time Onsite Requirement – Shift Patterns Looking for an experienced Service Desk Engineer to join a global organisation. Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to...
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It Help Desk/Service Desk Engineer
3 weeks ago
Stoke-on-Trent, United Kingdom Bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites.We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles.You will be knowledgeable and have a genuine interest in all things PC and software related.If...
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IT Help Desk/Service Desk Engineer
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Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites. We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles. You will be knowledgeable and have a genuine interest in all things PC and software...
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IT Help Desk/Service Desk Engineer
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Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites. We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles. You will be knowledgeable and have a genuine interest in all things PC and software...
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Help Desk Engineer
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Help Desk Assistant
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full timePackage DescriptionThis is an exciting opportunity to join Sodexo as a Help Desk Assistant. The role involves providing general administrative support to the team and preparing reports.You will be part of a company that values its employees and provides a range of benefits and resources to help you grow professionally.
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Help Desk Analyst
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Crimson Limited Full timeJob DescriptionCrimson Limited is seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing first-line technical support to our clients, resolving hardware and software issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide timely and effective technical...
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob SummaryWe are looking for a talented Technical Service Desk Engineer to provide first-line support to our employees. As a Technical Service Desk Engineer, you will take end-to-end ownership of incidents, escalate them where necessary, and drive resolution.The day-to-day work is interesting, challenging, and fast-paced amidst a hardworking and...
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Service Desk
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Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Senior Service Desk Engineer, who will collaborate with fellow engineers and the management team, to ensure that we provide an excellent level of customer service at all times. We take end to end ownership of 1st line incidents and requests, whilst providing a high level of customer service. We provide a manned Service Desk...
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IT Service Desk Professional
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout the RoleWe are looking for a highly motivated and organized IT Service Desk Professional to join our team as a Service Desk Engineer. The successful candidate will be responsible for providing technical support and resolving issues for our employees worldwide.The ideal candidate will have strong communication skills, both written and verbal, and the...
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IT Service Desk Manager
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Service Desk Engineer
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Service Desk Engineer
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Stoke-on-Trent, United Kingdom Bet365 Full timeWho we are looking for A Service Desk Engineer, who will hold a key role in supporting our IT operations at our various sites.We are a technical IT team and our goal is to ensure that our employees have the technology resources they require to perform their roles.You will be knowledgeable and have a genuine interest in all things PC and software related.You...