Collections Officer
1 week ago
We’re looking for an experienced Collections Officer to join our team. This person will be responsible for contacting customers in arrears and ensuring that our customers are able to pay.
Key Responsibilities
- Contacting customers by phone, email and letter to collect outstanding arrear
- Deliver a consistent and professional level of service
- Achieve targets within the team
- Handle calls promptly and ensuring company policies and procedures are followed
- Negotiate settlements with customers in line with our policy
- Set up long term payment arrangements if required
- Escalate customer arrears to the the litigation team if require
Skills and Knowledge
- Excellent communication skills in all forms
- Confident telephone manner
- Strong negotiation skills
- Proven experience of working in a collections role
- Ability to work under pressure
- Persuasive and persistent
- Self motivated
- Strong time management skills
- Account management experience
- High attention to detail
-
Collections Officer
7 months ago
Chester, United Kingdom Aimée Willow Connex Full timeCollections Officer Support Chester - North West The Role To ensure that collections and recoveries are received in a timely manner and to ensure our risks are mitigated. The Responsibilities Arrears/collections - Collection of the companys arrears cases. - Always deliver a consistent and professional level of service. - Achieve set revenue targets and...
-
Collections Officer
5 months ago
Chester, United Kingdom Page Personnel Full timeInternational Business - Opportunities for Progression **About Our Client**: The organisation is a leader in the financial services sector. With a workforce of over 200 employees, this Chester-based enterprise is recognised for its commitment to provide unparalleled service to its clients across the United Kingdom. The Collections Officer will be...
-
Collections Officer
3 months ago
Chester, United Kingdom White Oak UK Full timeWe’re looking for an experienced Collections Officer to join our team. This person will be responsible for contacting customers in arrears and ensuring that our customers are able to pay.Key ResponsibilitiesContacting customers by phone, email and letter to collect outstanding arrearDeliver a consistent and professional level of serviceAchieve targets...
-
Collections Officer
3 months ago
Chester, United Kingdom White Oak UK Full timeWe’re looking for an experienced Collections Officer to join our team. This person will be responsible for contacting customers in arrears and ensuring that our customers are able to pay.Key ResponsibilitiesContacting customers by phone, email and letter to collect outstanding arrearDeliver a consistent and professional level of serviceAchieve targets...
-
Collections Officer
3 months ago
Chester, United Kingdom White Oak UK Full timeWe’re looking for an experienced Collections Officer to join our team. This person will be responsible for contacting customers in arrears and ensuring that our customers are able to pay.Key ResponsibilitiesContacting customers by phone, email and letter to collect outstanding arrearDeliver a consistent and professional level of serviceAchieve targets...
-
Collections Support Officer
7 months ago
Chester, United Kingdom Aimée Willow Connex Full timeCollections Support Officer Support Chester - North West The Role To support the Collections team with all daily administration tasks. This key role will allow the Collectors to concentrate fully on their roles and not be burdened by administrative tasks. Creating this admin role will result in Collectors having more time to contact and resolve key cases...
-
Collections Officer
3 weeks ago
Chester, United Kingdom CV-Library Full timeFunction and job purpose: * To ensure that collections and recoveries are received in a timely manner and to ensure our risks are mitigated. Description of role and key responsibilities: Arrears/collections: • Collection of the company’s arrears cases. • Corresponding by phone, email and letter to external customers and stakeholders. •...
-
Collection Executive
6 months ago
Chester, United Kingdom InterQuest Group Full timeOur client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Collections Executive to be based from their office in Chester. The role will pay a competitive salary and comes with an array of benefits. You will be part of a fast paced, energetic...
-
Collections Clerk
6 months ago
Chester, United Kingdom Close Brothers Group Full time**OVERALL SUMMARY** Join the Close Brothers Asset Finance (CBAF) team where you will undertake collection of overdue accounts, ensuring that all arrears and repossessions cases are actioned promptly and effectively and in a timely manner to maximise recoveries and minimise losses on each case. **RESPONSIBILITIES** - Collection of overdue accounts as agreed...
-
Cash Collection Specialist
4 weeks ago
Chester-le-Street, Durham, United Kingdom Marston Holdings Full timeCash Collection Officer RoleAt Marston Holdings, we provide comprehensive parking and street management solutions to the public and private sectors. Our team of highly trained colleagues and back-office support team members work together to create a great place to work and live. As a Cash Collection Officer, you will supervise and carry out the collection...
-
eDiscovery Operations Control Specialist
1 month ago
Chester, United Kingdom Adecco UK Limited Full timeeDiscovery Operations Control Specialist (Data Collections)Chester or London12 months One of our large Financial clients is currently looking for a candidate with IT Technical background/ Computer ForensicsJob Description or Responsibilities/ Role ResponsibilitiesThe candidate provides support to the Bank of America eDiscovery Operations Legal Team on all...
-
Office Administrator
3 weeks ago
Chester, Cheshire, United Kingdom Rentokil Initial Full timeAt Urban Planters, we are dedicated to bringing homes and workplaces to life with plants. As an Office Administrator, you will be part of our national network of branches, providing a personalized service to our customers.We are committed to quality, safety, sustainability, and professionalism. Our ISO 9001, 14001, and 45001 certifications demonstrate our...
-
Admin Officer
5 months ago
Chester, United Kingdom Brook Street Full time**Position**: Full-Time Temporary Admin Officer - Chester Civil Justice Centre **Contract**: 6 months with the possibility of extending **Working Hours**: Monday to Friday, Office Hours (37 hours per week) **Hourly Rate**: £11.59 for the first 12 weeks rising to £11.88 after this period We are currently seeking an organised, motivated Admin Officer to...
-
Office Administrator Position
2 weeks ago
Chester, Cheshire, United Kingdom Rentokil Initial Full timeWe are looking for an Office Administrator to join our team at Urban Planters in Chester.This is an exciting opportunity to work with a friendly and welcoming team in a fast-paced business environment.The Office Administrator will be responsible for providing administrative support to our team, including answering client requests and complaints, processing...
-
Office Administrator
4 weeks ago
Chester, Cheshire, United Kingdom Rentokil Initial Full timeUrban Planters is a leading provider of interior and exterior planting solutions, with a national network of branches spanning the UK.We are committed to delivering high-quality products and services, with a focus on quality, safety, sustainability, and professionalism.As an Office Administrator at Urban Planters, you will play a key role in supporting our...
-
Front Office Manager
4 weeks ago
Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full timeThe Queen at Chester Hotel, Premier Collection By Best Western is seeking a skilled Front Office Manager to lead our hospitality service team.As a key member of our front office management team, you will be responsible for ensuring a smooth and effective guest arrival experience.You will motivate the team through a positive and engaging culture to deliver...
-
Finance Officer
6 months ago
Chester, United Kingdom Danan Group Limited Full time**About us** Our goal is to Grow in the region quickly and acquire multiple care homes. This is going to be a start up with a very exciting future. The role will suit a hard-working and ambitious individual to develop niche skill in the sector and would provide a clear path of career development for the right individual. No bureaucracy, you will be working...
-
Front Office Team Leader
3 weeks ago
Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full timeThe Queen at Chester Hotel, Premier Collection By Best Western is looking for a skilled Front Office Team Leader to join their team.The successful candidate will be responsible for ensuring the smooth arrival experience for guests, motivating the team to deliver exceptional customer service, and creating a positive culture within the team.About the...
-
Front Office Manager
4 weeks ago
Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full timeThe OpportunityWe are seeking a skilled Front Office Manager to join our team at The Queen at Chester Hotel, Premier Collection By Best Western. As a key member of our front office management team, you will be the first point of contact for many of our guests, ensuring their arrival experience is smooth and effectively managed.You will be responsible for...
-
Security Officer
5 months ago
Chester, United Kingdom Chester Zoo Full timeA work setting like no other - patrolling among rare giraffes and tigers, and within stunning gardens across a 128-acre estate! This is a key role working as part of our professional Security team taking responsibility for delivering proactive and effective prevention activities and emergency response in order to maintain a safe and secure environment for...