Collections Clerk

6 months ago

Chester, United Kingdom Close Brothers Group Full time

**OVERALL SUMMARY**

Join the Close Brothers Asset Finance (CBAF) team where you will undertake collection of overdue accounts, ensuring that all arrears and repossessions cases are actioned promptly and effectively and in a timely manner to maximise recoveries and minimise losses on each case.

**RESPONSIBILITIES**
- Collection of overdue accounts as agreed with the Collection Manager.
- Ensure that arrears are kept below budgeted maximums.
- Advising and providing regular updates to relevant staff of any significant collections case and its progress.
- Maintaining up to date records and allocation of monies.
- Administration of direct debits and preparing arrears reports.
- Liaise with insurance companies, repossession agents, legal representation and sales representatives.
- Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

**WE WOULD LOVE TO HEAR FROM YOU IF**:

- You have previous experience managing arrears and collections, ideally in a B2B environment.
- You're highly numerate and with an analytical mind.
- You are customer service-focused and able to effectively communicate both verbally and written.
- You have practical problem-solving skills.
- You have the ability to multitask and adapt working styles when required.
- You have exceptional interpersonal skills.

**IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU**:

- Have financial services experience, specifically within Asset finance.

**ABOUT US**

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.

**To find out more about life at Close Brothers**:
**To find out more about our benefits**:
**To find out more about our commitment to creating an inclusive environment**:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

LI-JN1 #LI-CBAFL #LI-hybrid

**The Company**

Founded in 1987 Close Brothers Asset Finance has grown and expanded, and now has multiple offices across the UK including our head office in Wimbledon, as well as offices in Chester, Burton, Glasgow, Sidcup and Manchester.

We remain focused on markets and services we know and understand. We have developed long-term relationships with our customers to fully understand their intricate business operations in order to support their long-term growth.

We remain committed to our traditional values of service, expertise and relationships alongside teamwork, integrity and prudence, to help the people and business of Britain thrive over the long term.

**Inclusion**

**The Benefits**

**Private medical**

**Discounted health checks**

**Stakeholder pension contribution**

**Gym discounts**

**Cycle to work scheme**

**Save As You Earn scheme**

**Purchase additional holiday**

**Charity & Sustainable work**

At Close Brothers, we are dedicated to helping the charities that matter most to our employees. Our donations continue to increase year on year thanks to our fundraising efforts and matched giving schemes to our employees’ favourite charities. We continue to seek out new ways to give as a group and to help employees who give their valuable time and money to causes close to them.

To find out more detail please follow the link below:
Sustainability is fundamental to our purpose, and we recognise that to help the people and businesses of Britain thrive over the long term, we also have a responsibility to help address the social, economic and environmental challenges facing our business, employees and customers, now and into the future.

To find out more detail please follow the link below:

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