Collection Executive

7 months ago


Chester, United Kingdom InterQuest Group Full time

Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Collections Executive to be based from their office in Chester. The role will pay a competitive salary and comes with an array of benefits.

You will be part of a fast paced, energetic team in a busy call centre contacting customers in arrears from day one, through to issuing to external agents. Ensuring the business meets its performance targets, together with due regard to all regulatory requirements.

No previous Collections experience required, as full training will be given. Call centre experience would be advantageous.

**What is expected of the Collections Executive?**
- Collections activity on all overdue active agreements.
- Provide excellent service to all customers both internal and external and embrace the principles of Treating Customers Fairly.
- Understand the key factors associated with the significant vulnerability.
- Recognise cases of significant vulnerability.
- Negotiate recovery of outstanding payments with customers by identifying the reason for the overdue payment(s), to prevent contractual loss.
- Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer
- Ensure call handling and service quality is maintained

**What we look for in a Collections Executive**:

- No previous Collections experience required, as full training will be given. Call centre experience would be advantageous.
- Basic IT skills
- Good communication skills (written and verbal)
- A team player
- Positive attitude
- Flexible in approach
- Ability to work to tight deadlines
- Experience working to FCA guidelines

**What the Collections Executive will receive?**
- Competitive base salary
- Pension scheme
- Employee referral programme
- Perks at Work
- Above and Beyond awards
- Income protection scheme
- Employee of the Year
- Long Service awards
- Life assurance

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Employee discount
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: hhihih


  • Collections Executive

    2 weeks ago


    Chester, United Kingdom The Business Connection Full time

    Our award winning client is seeking a Collections Executive on a 12-month fixed term contract to join their successful team based in Chester. Hours of work are Monday to Friday 9am-530pm. Reporting to the Collections Supervisor, this role will administer the day to day management, collection and chasing of outstanding invoices within a fast-paced office....


  • Chester, United Kingdom Specialist Motor Finance Limited Full time

    **The benefits of working at SMF**: - Pension scheme - up to 8% contributory pension - 26 days holiday + 8 days bank holiday + option to buy 5 days extra - Employee referral programme - Perks at Work - Above and Beyond awards - Income protection scheme - Employee of the Year - Long Service awards - Discretionary annual bonus - Life assurance - Discounted...

  • Stockman - Cheshire

    1 week ago


    Chester, United Kingdom De Lacy Executive Full time

    A hands on, attentive individual is sought after to join the stud operation for this highly reputable genetics business as part of the stockman team. If you come from a practical livestock background and additionally are accustomed to handling cattle in either a commercial or showing aspect, this could be something for you to consider. Being involved with...


  • Chester, United Kingdom Sf Recruitment(Executive) Full time

    This is a long term interim Finance Director job for a Financial Services business based near Chester.The business is highly profitable, and turnover is over £30M with over 100 staff so this is a sizable business with scale and the potential to benefit from upcoming changes in the Financial Services market.You will lead a team of 10 in finance through a...


  • Chester, Cheshire, United Kingdom SF Recruitment(Executive) Full time

    About the CompanySF Recruitment(Executive) is a leading recruitment agency specialising in placing talented finance professionals with top businesses. Our clients are forward-thinking companies seeking to drive growth and success through strategic hiring.Why This Role?This is an exciting opportunity for an experienced finance professional to join a highly...


  • Chester, United Kingdom Savvy Hotels Full time

    **Executive/Personal Assistant to the CEO** The Savvy Collection is a collection of companies operating Hotels, a training company and supports other operators based in Liverpool & Chester. **Duties Include**: - Assist in daily office operations and administrative tasks - Maintain and organize company files - Manage and maintain a calendar for meetings,...


  • Chester, United Kingdom BCA Full time

    **Employed Executive Driver** - Monday - Friday - £25,000 per annum - 47.5 hours per week minimum, overtime paid - Optional weekend work - Paid Holiday If you love cars and driving, enjoy the open road and feeling like your own boss but also value support from an experienced coordination team, this is for you. We offer stability and flexibility to suit...


  • Chester, United Kingdom BCA Full time

    **Employed Executive Driver** - Monday - Friday - £25,000 per annum - 47.5 hours per week minimum, overtime paid - Optional weekend work - Paid Holiday If you love cars and driving, enjoy the open road and feeling like your own boss but also value support from an experienced coordination team, this is for you. We offer stability and flexibility to suit...


  • Chester, Cheshire, United Kingdom SF Recruitment(Executive) Full time

    About the Role: Executive Finance Director Job in Chester with Consumer Debt OrganisationWe are seeking a seasoned finance leader to join our client, a thriving consumer debt organisation based in Chester. With a turnover exceeding £30M, this business offers a unique opportunity for growth and development. As the interim Finance Director, you will lead a...


  • Chester, Cheshire, United Kingdom SF Recruitment(Executive) Full time

    Company OverviewSF Recruitment(Executive) is a leading recruitment agency specialising in placing talented finance professionals with top businesses. Our clients are forward-thinking companies seeking to drive growth and success through strategic hiring.About the RoleWe are currently seeking an experienced Interim Director of Finance to join our client, a...

  • Executive Pa

    2 weeks ago


    Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

    **Who Our Opportunity is for**: An exciting opportunity has arisen for an experienced and efficient Executive Personal Assistant to provide a first class, efficient and effective service to the Executive Director(s) at the Countess of Chester Hospital NHS Foundation Trust. The successful applicant will be highly motivated, enthusiastic with a ‘can do’...

  • Executive Head Chef

    4 weeks ago


    Chester-le-Street, Durham, United Kingdom The Inn Collection Group Full time

    General ChefWe are looking for a skilled General Chef to join our team at The Bull's Head Inn, part of The Inn Collection Group.About the RoleThis is an exciting opportunity to work in a Grade II listed Inn with a rich history dating back to the 15th century. Our Inns are located in outstanding locations across the North of England and Wales, delivering...


  • Chester, United Kingdom CV-Library Full time

    Executive Admin Assistant 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and...

  • Executive Driver

    1 week ago


    Chester, United Kingdom BCA Full time

    **Employed Executive Driver** - Monday - Friday - £9.65 per hour - Flexible hours 7am - 7pm - Optional weekend work - Paid Holiday If you love cars and driving, enjoy the open road and feeling like your own boss but also value support from an experienced coordination team, this is for you. We offer stability and flexibility to suit your lifestyle with...

  • Executive Chef

    4 weeks ago


    Chester, Cheshire, United Kingdom LGH Hotels Management Limited Full time

    The RoleWe are seeking an experienced Executive Chef - Breakfast to join our team at The Queen at Chester Hotel, Premier Collection By Best Western.This role will involve preparing and cooking breakfast dishes to a high standard, ensuring that all food is presented in an appealing and appetizing manner.Preparing and cooking breakfast dishes, including eggs,...

  • SEO & PPC Executive

    7 months ago


    Chester, United Kingdom Data8 Limited Full time

    Data8 Ltd are a fast growing, market leading Data Quality Solutions company based near Chester who provide a range of services to help our clients understand, enhance, and maximise the value of their data. To sustain our excellent growth, we have an exciting opportunity for a SEO & PPC Executive within our established marketing...

  • SEO & PPC Executive

    7 months ago


    Chester, United Kingdom Data8 Ltd Full time

    Data8 Ltd are a fast growing, market leading Data Quality Solutions company based near Chester who provide a range of services to help our clients understand, enhance, and maximise the value of their data. To sustain our excellent growth, we have an exciting opportunity for a SEO & PPC Executive within our established marketing...

  • New Owner Executive

    2 weeks ago


    Chester, United Kingdom Thomson Recruitment Independent Partnerships (TRIP) Ltd Full time

    TRIP are recruiting for a New Owner Executive to join an experienced Property Recruitment Team within a well-known international holiday rentals company based in Chester. This is a fantastic opportunity for an existing Sales Advisor, Account Manager or TravelExpert wanting to join a sociable team with the opportunity to grow their professional skills within...


  • Chester, Cheshire, United Kingdom SF Recruitment(Executive) Full time

    Job Title: Interim Finance Director - Financial Services OpportunityBased near Chester, this highly profitable business boasts a turnover of over £30M with a team of 100 staff. As the leading finance professional, you will spearhead a team of 10 through a period of transition, ensuring the company's debts are collected and operational excellence is...

  • Interim Fd

    4 weeks ago


    Chester, United Kingdom Sf Recruitment(Executive) Full time

    This is a long term interim Finance Director job for a Financial Services business based near Chester.The business is highly profitable, and turnover is over £30M with over 100 staff so this is a sizable business with scale and the potential to benefit from upcoming changes in the Financial Services market.You will lead a team of 10 in finance through a...