Customer Service Advisor
3 days ago
Customer Service Advisor
Syston, Leicestershire – Hybrid working
£25,229p.a. + bonuses
Start date 14th October 2024
* Do you enjoy being on the phones building rapport & handling customer queries?
* Have you previously worked in a call centre or customer service office environment?
* Would you like to be a part of a modern, innovate leader who are continuing to grow?
The Company:
ER Recruitment are working with a diverse, forward thinking organisation who pride themselves on their forefront of innovation and change. If you’re a customer focused individual who is keen to work in a busy environment where success is celebrated, we would love to hear from you.
Role & Responsibilities of the Customer Service Advisor:
* Handling a large number of calls communicating with customers over the phone and email.
* Work towards call targets.
* Resolving all queries and issues effectively and efficiently.
* Investigating issues and working towards positive outcomes.
* Working in a busy environment, prioritising tasks in order of importance.
* Delivering great customer service at all times.
* Inputting customer data into the business’s internal CRM.
* Working as a team player, supporting colleagues when required.
About You as the Customer Service Advisor:
* Access to own vehicle with a full drivers licence as public transport links limited
* Able to start on the 14th October 2024
* Must be able to commit to onsite working during 3-4 week training period 9am-5pm
* Open to working 1 in 4 Saturdays
* Experience working in a high call volume environment.
* Excellent communication skills to build relationships.
* Able to deliver excellent customer service.
* Someone who is focused and pays attention to detail.
* A positive person who can handle difficult conversations.
* Good time management.
* IT proficient.
Benefits for the Customer Service Advisor:
* Hybrid working after 3-4 weeks training onsite
* Fantastic training from industry leaders
* Holiday 25 days plus bank holidays
* Bonus (OTE £150 per month)
* Discounted Gym Memberships
* Health Plans and Wellbeing Support
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
We look forward to hearing from you
-
Customer Service Advisor
3 weeks ago
Syston, United Kingdom Eileen Richards Recruitment Full timeCustomer Service Advisor Syston, Leicestershire – Hybrid working £25,229p.a. + bonuses Start date 14th October 2024 * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate leader who...
-
Customer Service Advisor
1 month ago
Syston, United Kingdom Eileen Richards Recruitment Full timeCustomer Service AdvisorSyston, Leicestershire – Hybrid working£25,229p.a. + bonuses * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate leader who are continuing to grow?The Company:ER...
-
Customer Service Advisor
3 months ago
Syston, United Kingdom FloGas Full time**Customer Experience Advisor** **Business Unit: Sales and Marketing** **Location: Leicester (Syston)** **Contract Type: Permanent** **Hours: 37.5** **Join Flogas Britain - Off-Grid Energy Leaders!** At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change....
-
Customer Experience Advisor
3 months ago
Syston, United Kingdom Eileen Richards Recruitment Full timeCustomer Experience AdvisorSyston, Hybrid (2 days office based)£23,754 * Do you have experience working in a busy call centre environment? * Are you passionate about resolving customer issues and complaints? * Do you want to work for a business who prioritise employee wellbeing and training?The Company:ER Recruitment are working with a growing brand who are...
-
Customer Service Representative
3 weeks ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at JR Personnel. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesContact existing customers to discuss renewal applications and provide advice on...
-
Customer Service Representative
3 weeks ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at JR Personnel. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesContact existing customers to discuss renewal applications and provide advice on...
-
Customer Service Representative
1 week ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesContact existing customers to discuss renewal applications and provide product...
-
Customer Service Representative
1 week ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesContact existing customers to discuss renewal applications and provide product...
-
Customer Service Representative
3 weeks ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the Role:JR Personnel is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Contact existing customers to discuss renewal applications and provide advice on our products and...
-
Customer Service Agent
3 months ago
Syston, United Kingdom Flogas Britain Ltd Full time**Customer Experience Advisor - Head Office - Syston, Leicester** **£23,754 (Basic) + Bonus + Enhanced Overtime Rates** **Monday to Friday - Saturday Overtime 1 in 4 weekends** **Hybrid Working Available** As 'Experts in Energy’, Flogas has more than 35 years’ experience in providing tailored energy solutions to commercial, industrial and domestic...
-
Customer Service Agent
4 months ago
Syston, United Kingdom Flogas Britain Ltd Full time**Customer Experience Advisor - Head Office - Syston, Leicester** **£23,754 (Basic) + Bonus + Enhanced Overtime Rates** **Monday to Friday - Saturday Overtime 1 in 4 weekends** **Hybrid Working Available** **Join Flogas Britain - Off-Grid Energy Leaders!** At Flogas, we're not just offering a job; we're offering a chance to be a key player in an...
-
Customer Service Agent
3 months ago
Syston, United Kingdom Flogas Britain Ltd Full time**Customer Experience Advisor - Head Office - Syston, Leicester** **£23,754 (Basic) + Bonus + Enhanced Overtime Rates** **Monday to Friday - Saturday Overtime 1 in 4 weekends** **Hybrid Working Available** **Join Flogas Britain - Off-Grid Energy Leaders!** At Flogas, we're not just offering a job; we're offering a chance to be a key player in an...
-
Customer Service Agent Customer Service Centre
3 months ago
Syston, United Kingdom Hanson UK Full time**Customer Service Agent Customer Service Centre - £22,700pa**: At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that...
-
Customer Experience Specialist
3 weeks ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the Role:JR Personnel is seeking a highly skilled Customer Service Advisor to join our growing team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Contact existing customers to discuss renewal applications and provide advice on our products and...
-
Customer Service Representative
3 weeks ago
Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Excellence Agent at Heidelberg Materials AG. As a key member of our sales and order administration team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a high level of service.Key...
-
Customer Service Representative
3 weeks ago
Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Excellence Agent at Heidelberg Materials AG. As a key member of our sales and order administration team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a high level of service.Key...
-
Customer Service Agent
4 months ago
Syston, United Kingdom ER Recruitment Full time**Customer Service Agent - Jan 2ndStart Date** **Syston, Hybrid (2 days office based)** **£23,754** - Would you consider yourself to be a personable, customer focused individual? - Have you previously worked in a call centre or customer service office environment? - Do you want to join a business who offer great training opportunities? **The...
-
Customer Service Allocator
3 weeks ago
Syston, United Kingdom Heidelberg Materials UK Full timeRole OverviewThe primary objective of this position is to fulfill all client and organizational needs in a cost-efficient, professional, and timely manner while ensuring exceptional customer satisfaction.This role is responsible for delivering a high-quality service for all sales inquiries, quotes, orders, deliveries, and related administrative tasks for...
-
Customer Service Allocator
1 month ago
Syston, United Kingdom Heidelberg Materials UK Full timeRole OverviewThe primary objective of this position is to fulfill all client and organizational needs in a cost-efficient, professional, and timely manner while ensuring exceptional customer satisfaction.This role is responsible for delivering a high-quality service for all sales inquiries, quotes, orders, deliveries, and related administrative tasks for...
-
Customer Service Agent
4 months ago
Syston, United Kingdom Hanson UK Full time**Customer Service Agent - £22,700pa**: At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness,...