Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Advisor to join our team at JR Personnel. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities- Contact existing customers to discuss renewal applications and provide advice on contract options.
- Assist new and existing customers with queries via phone, email, and online chat.
- Provide product information and guidance to customers to ensure they receive the best possible service.
- Assist customers with administrative changes, such as cancellations and updating contact details.
- Upsell and cross-sell additional products to customers to increase revenue and improve customer satisfaction.
- Ensure compliance with all relevant regulations and industry standards.
- Maintain a high level of product knowledge to provide expert advice to customers.
- Experience in delivering exceptional customer service in a fast-paced environment.
- Proficiency in using CRM systems and Microsoft packages.
- Strong active listening skills and ability to use initiative to help customers.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work under pressure and meet tight deadlines.
- Previous experience in a customer service and administrative role.
As a Customer Service Advisor at JR Personnel, you will have the opportunity to work with a dynamic and sociable team, providing exceptional customer service and support to our clients. We offer a competitive salary and benefits package, including a non-contributory pension, private healthcare, and 25 days holiday (plus bank holidays).
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Customer Service Representative
1 month ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesContact existing customers to discuss renewal applications and provide product...
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Customer Service Representative
1 month ago
Syston, Leicestershire, United Kingdom JR Personnel Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesContact existing customers to discuss renewal applications and provide product...
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Customer Service Representative
6 days ago
Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full timeJob DescriptionJob Title: Customer Experience AgentJob Summary:We are seeking a highly skilled and experienced Customer Experience Agent to join our team at Heidelberg Materials AG. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our logistics and delivery...
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Customer Service Representative
2 weeks ago
Syston, Leicestershire, United Kingdom Iceland Full timeRole OverviewAt Iceland, we're committed to delivering exceptional customer experiences. As an Online Order Fulfillment Specialist, you'll play a vital role in ensuring our customers receive their online orders accurately and efficiently.Key ResponsibilitiesWork with efficiency, accuracy, and pace to pick and pack online ordersTake pride in your work and...
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Customer Service Team Lead
7 days ago
Syston, Leicestershire, United Kingdom Eileen Richards Recruitment Full timeAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Manager to join our team. As a key member of our customer service team, you will be responsible for managing a team of customer service agents, ensuring they have the necessary tools and resources to deliver exceptional customer service.Key Responsibilities:Manage a team of...
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Regional Sales Representative
2 days ago
Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full timeJob Summary:We are seeking a highly motivated and results-driven Regional Sales Representative to join our team in Syston. As a key member of our sales team, you will be responsible for managing a portfolio of customers across a defined geographical region, growing the business through outbound calls to prospective customers, and providing exceptional...
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Product Manager
1 week ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is the UK's number one choice for homewares, making home life lovelier for our customers. We're a caring and supportive culture that makes this a place you'll feel right at home too.We have 13 million active customers and offer over 50,000 products, including our own Dorma and Fogarty brands, across 170+ stores. Our purpose is 'to help create...
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Product Manager
1 week ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is the UK's number one choice for homewares, making home life lovelier for our customers. We operate a hybrid working policy and have 13 million active customers in the last 12 months.We offer over 50,000 products, including our own Dorma and Fogarty brands, across 170+ stores. Our purpose is 'to help create the joy of truly feeling at home,...
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Product Manager
6 days ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is the UK's number one choice for homewares, making home life lovelier for our customers. We're a caring and supportive culture that makes this a place you'll feel right at home too.We operate the UK's largest Made to Measure factory for curtains and roman blinds, and we're developing products to help customers live more sustainably by...
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Product Manager
2 weeks ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is the UK's number one choice for homewares, making home life lovelier for our customers. We're a caring and supportive company that creates a place you'll feel right at home too.We have 13 million active customers and offer over 50,000 products, including our own Dorma and Fogarty brands, across 170+ stores. Our purpose is 'to help create the...
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Sales Representative
3 weeks ago
Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full timeJob Title: Internal Sales AgentJob Summary:We are seeking a highly motivated and results-driven Internal Sales Agent to join our team. As an Internal Sales Agent, you will be responsible for managing a portfolio of customers across a defined geographical region, growing the business through outbound calls to prospective customers, and providing exceptional...
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Sales Representative
3 weeks ago
Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full timeJob Title: Internal Sales AgentJob Summary:We are seeking a highly motivated and results-driven Internal Sales Agent to join our team. As an Internal Sales Agent, you will be responsible for managing a portfolio of customers across a defined geographical region, growing the business through outbound calls to prospective customers, and providing exceptional...
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Visual Merchandising Designer
2 months ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is the UK's number one choice for homewares, with a strong brand and a commitment to profitable growth.We have 13 million active customers and offer over 50,000 products, including our own Dorma and Fogarty brands, across 170+ stores.We operate the UK's largest Made to Measure factory for curtains and roman blinds and are developing products...
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Visual Merchandising Designer
2 months ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is the UK's number one choice for homewares, with a strong brand and a commitment to profitable growth.We have 13 million active customers and offer over 50,000 products, including our own Dorma and Fogarty brands, across 170+ stores.We operate the UK's largest Made to Measure factory for curtains and roman blinds and are developing products...
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Customer Success Professional
1 week ago
Syston, Leicestershire, United Kingdom JT Recruit Full timeAs a key member of the E-commerce department at JT Recruit, you will play a vital role in supporting the company's e-commerce clients. This exciting opportunity will see you working closely with renowned names in the music, retail, and entertainment industries, including Ed Sheeran and Disney.The ideal candidate will have 3+ years' experience in managing...
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Product Quality Specialist
1 week ago
Syston, Leicestershire, United Kingdom Dunelm Full timeProduct Quality Role OverviewDunelm is the UK's number one choice for homewares, making home life joyful for our customers. We're seeking a Product Quality Specialist to join our Product Quality team, ensuring products meet quality, legal and ethical standards and exceed customer expectations.This role involves liaising with suppliers and other...
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Tech Support Lead
1 week ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout the RoleWe are seeking a skilled Tech Support Lead to join our team at Dunelm. As a hybrid role, you will work from home and our office in Leicester, delivering stable, reliable, and robust IT services for our customers.You will work in conjunction with our Tech Support Principal to oversee the day-to-day operation and delivery of a high-performing...
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Internal Audit Manager
2 months ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is a leading homewares retailer in the UK, offering a wide range of products to customers through its multichannel operation.Our VisionWe aim to create a customer-focused total retail business that delights customers through our enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing...
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Internal Audit Manager
2 months ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout UsDunelm is a leading homewares retailer in the UK, offering a wide range of products to customers through its multichannel operation.Our VisionWe aim to create a customer-focused total retail business that delights customers through our enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing...
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Tech Support Lead
2 weeks ago
Syston, Leicestershire, United Kingdom Dunelm Full timeAbout the RoleDunelm is seeking a Tech Support Lead to join our team in Leicester. As a hybrid role, you will work from home and our office, delivering stable, reliable, and robust IT services for our customers.You will work in conjunction with our Tech Support Principal to oversee the day-to-day operation and delivery of a high-performing support function....