Salesforce Business Analyst
3 weeks ago
At Trustpilot, we're on a mission to be the universal symbol of trust, bringing consumers and businesses together through reviews. As a Salesforce Business Analyst, you'll play a crucial role in driving our Salesforce platform to its full potential, ensuring optimal performance, efficiency, and alignment with our business goals.
About the RoleWe're seeking a highly skilled and experienced Salesforce Business Analyst to join our dynamic and fast-paced team. In this role, you'll lead the analysis, design, and implementation of Salesforce solutions, focusing on process optimization, data integrity, and customer-centric outcomes.
Key Responsibilities- Salesforce Product Management: Collaborate with stakeholders to define and prioritize the Salesforce product roadmap, act as the subject matter expert on Salesforce capabilities, and manage the end-to-end product lifecycle.
- Agile Business Analysis: Conduct comprehensive analysis of business processes, translate business requirements into clear and actionable user stories, and collaborate closely with development teams to ensure successful implementation and delivery of projects.
- Data Integrity and Reporting: Develop and maintain data governance standards, continuously monitor data quality, and provide recommendations for improvement.
As a Salesforce Business Analyst at Trustpilot, you'll enjoy a range of benefits, including:
- A competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Paid parental leave
- Season ticket loan and a cycle to work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars, and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more
- Independent financial advice and free standard professional mortgage broker advice
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. We're open, independent, and impartial, helping consumers make the right choices and businesses to build trust, grow, and improve.
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