Salesforce Business Analyst

3 days ago

London, Greater London, United Kingdom Trustpilot Full time
About the Role

We are seeking a highly skilled and experienced Salesforce Business Analyst to join our dynamic and fast-paced team at Trustpilot. As a trusted advisor to our cross-functional teams, you will play a crucial part in driving our Salesforce platform to its full potential, ensuring optimal performance, efficiency, and alignment with our business goals.

Key Responsibilities
  1. Salesforce Product Management:
    1. Collaborate with stakeholders to define and prioritize the Salesforce product roadmap.
    2. Act as the subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement.
    3. Manage the end-to-end product lifecycle, including requirements gathering, design, development, testing, and deployment.
  2. Agile Business Analysis:
    1. Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing ops and tech initiatives.
    2. Translate business requirements into clear and actionable user stories, epics, and acceptance criteria.
    3. Collaborate closely with development teams to ensure successful implementation and delivery of projects.
    4. Serve as a liaison between business users and technical teams, ensuring effective communication and understanding.
  3. Data Integrity and Reporting:
    1. Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency.
    2. Continuously monitor data quality and provide recommendations for improvement.
Requirements
  1. Completed or studying a Business Analyst qualification.
  2. Minimum of 5 years of experience as a Business Analyst, Product Manager, or similar role.
  3. Proven track record of successfully managing Salesforce projects, including customization and configuration.
  4. Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments.
  5. Agile Certification desired.
  6. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable.
  7. Familiarity with software development life cycle (SDLC) and experience working with development teams.
What We Offer
  1. A range of flexible working options to dedicate time to what matters to you.
  2. Competitive compensation package + bonus.
  3. 25 days holiday per year, increasing to 28 days after 2 years of continuous employment.
  4. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
  5. Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
  6. Pension and life insurance.
  7. Health cash plan, online GP, 24/7, Employee Assistance Plan.
  8. Paid parental leave.
  9. Season ticket loan and a cycle to work scheme.
  10. Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
  11. Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
  12. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
  13. Independent financial advice and free standard professional mortgage broker advice.

  • Salesforce Business Analyst

    6 days ago

    London, Greater London, United Kingdom Luxoft Full time

    Salesforce Business Analyst Role at LuxoftWe are seeking a skilled Salesforce Business Analyst to join our team at Luxoft. As a Salesforce Business Analyst, you will be responsible for implementing Salesforce Workflows and collaborating with our team to drive business growth.Key Responsibilities:Implementing Salesforce Workflows to streamline business...

  • Salesforce Business Analyst

    7 days ago

    London, Greater London, United Kingdom Luxoft Full time

    Salesforce Business Analyst Role at LuxoftWe are seeking a skilled Salesforce Business Analyst to join our team at Luxoft. As a Salesforce Business Analyst, you will be responsible for implementing Salesforce Workflows and collaborating with our team to drive business growth.Key Responsibilities:Implementing Salesforce Workflows to streamline business...

  • Salesforce Business Analyst

    1 week ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro is seeking a highly skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will play a critical role in facilitating requirements development sessions, analyzing customer needs, and implementing solutions using Salesforce.Key Responsibilities:Work with customers to elicit and analyze their...

  • Salesforce Business Analyst

    1 week ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro is seeking a highly skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will play a critical role in facilitating requirements development sessions, analyzing customer needs, and implementing solutions using Salesforce.Key Responsibilities:Work with customers to elicit and analyze their...

  • Salesforce Business Analyst

    10 hours ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWe are seeking a highly skilled Salesforce Business Analyst to join our team at Wipro. As a Business Analyst, you will play a critical role in facilitating requirements development sessions, analyzing customer needs, and implementing solutions using Salesforce.Key Responsibilities:Work with customers to elicit and...

  • Salesforce Business Analyst

    10 hours ago

    London, Greater London, United Kingdom Resource on Demand Full time

    Job Title: Salesforce Business AnalystWe are seeking an experienced Salesforce Business Analyst to join our team at Resource on Demand. As a Salesforce Business Analyst, you will play a key role in ensuring the successful implementation of our client's Salesforce solution.Key Responsibilities:Develop a thorough understanding of the CRM project, including...

  • Salesforce Business Analyst

    9 hours ago

    London, Greater London, United Kingdom Resource on Demand Full time

    Job Title: Salesforce Business AnalystWe are seeking an experienced Salesforce Business Analyst to join our team at Resource on Demand. As a Salesforce Business Analyst, you will play a key role in ensuring the successful implementation of our client's Salesforce solution.Key Responsibilities:Develop a thorough understanding of the CRM project, including...

  • Salesforce Business Analyst

    1 week ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We are seeking a skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating requirements...

  • Salesforce Business Analyst

    1 week ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We are seeking a skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating requirements...

  • Salesforce Business Analyst

    1 week ago

    London, Greater London, United Kingdom Wipro Full time

    {"title": "Business Analyst - Salesforce", "content": "Job SummaryWipro is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating requirements development sessions to gain an understanding of our customer's current state processes and technology in the CRM space and supporting implementation work...

  • Salesforce Business Analyst

    1 week ago

    London, Greater London, United Kingdom Wipro Full time

    {"title": "Business Analyst - Salesforce", "content": "Job SummaryWipro is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating requirements development sessions to gain an understanding of our customer's current state processes and technology in the CRM space and supporting implementation work...

  • Salesforce Business Analyst

    2 days ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We are seeking a skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating requirements...

  • Salesforce Business Analyst

    2 days ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We are seeking a skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating requirements...

  • Salesforce Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We are seeking a highly skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating...

  • Salesforce Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom Wipro Full time

    Job Title: Salesforce Business AnalystWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We are seeking a highly skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will be responsible for facilitating...

  • Salesforce Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom FalconSmartIT Full time

    Job Title: Salesforce Business AnalystFalconSmartIT is seeking a highly skilled Salesforce Business Analyst to join our team.Job Type: ContractLocation: London, UKKey Responsibilities:Deliver Salesforce configuration and customization services for Experience Cloud and Service Cloud.Collaborate with cross-functional teams to gather business requirements and...

  • Salesforce Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom FalconSmartIT Full time

    Job Title: Salesforce Business AnalystFalconSmartIT is seeking a highly skilled Salesforce Business Analyst to join our team.Job Type: ContractLocation: London, UKKey Responsibilities:Deliver Salesforce configuration and customization services for Experience Cloud and Service Cloud.Collaborate with cross-functional teams to gather business requirements and...

  • Salesforce Business Analyst

    7 hours ago

    London, Greater London, United Kingdom Trustpilot Full time

    About the RoleWe are seeking a highly skilled and experienced Salesforce Business Analyst to join our dynamic and fast-paced team at Trustpilot. As a key member of our team, you will play a crucial part in driving our Salesforce platform to its full potential, ensuring optimal performance, efficiency, and alignment with our business goals.Key...

  • Salesforce Business Analyst

    3 hours ago

    London, Greater London, United Kingdom Trustpilot Full time

    About the RoleWe are seeking a highly skilled and experienced Salesforce Business Analyst to join our dynamic and fast-paced team at Trustpilot. As a key member of our team, you will play a crucial part in driving our Salesforce platform to its full potential, ensuring optimal performance, efficiency, and alignment with our business goals.Key...

  • Senior Salesforce Business Analyst

    2 days ago

    London, Greater London, United Kingdom IKO Waterproofing and Insulation EU Full time

    Job Title: Senior Salesforce Business AnalystWe are seeking an experienced Senior Salesforce Business Analyst to join our team at IKO Waterproofing and Insulation EU. As a key member of our digital transformation team, you will be responsible for driving business process improvement and digital transformation initiatives using Salesforce.Key...