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Mortgage Sales Professional

2 months ago


Cheadle, Staffordshire, United Kingdom Together Full time

About the Role

We are seeking a highly skilled and experienced Mortgage Broker Sales Executive to join our team at Together. As a key member of our sales team, you will be responsible for delivering outstanding service to our Mortgage Brokers, building strong relationships, and driving sales growth.

Key Responsibilities

  • Respond to inbound intermediary telephony enquiries, providing exceptional customer service and product information.
  • Work closely with Account Managers to deliver sales plans, making proactive outbound calls to key intermediary partners to drive sales.
  • Update Account Managers with regular feedback from Brokers and market insights, identifying new opportunities.
  • Identify intermediary needs, clarify information, and provide accurate solutions across all product offerings.
  • Support Account Managers with administrative tasks, including mailboxes and CRM.
  • Present a professional image of the company, delivering a positive broker experience throughout the Broker journey.
  • Manage new and existing relationships, promoting company products and services, and immersing yourself in the company's policies, procedures, and culture.

Requirements

  • Telephone sales experience with a Mortgage Lender or Mortgage Broker.
  • Experience answering inbound service calls, making outbound calls, and managing inboxes.
  • Exceptional relationship building and communication skills.
  • Strong objection handling and problem-solving skills.

Desirable Qualifications

  • Business-to-business sales experience.
  • Mortgage industry experience.
  • CeMAP qualified or equivalent.

About Together

We are a market-leading property finance expert with an entrepreneurial spirit. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders.

We value diversity and inclusion, and we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We care about our colleagues' experiences and are committed to making reasonable adjustments to ensure everyone has a great experience with us.