Enterprise Customer Success Manager

1 month ago

London, Greater London, United Kingdom AppZen Full time
About the Role

We are seeking a highly skilled and experienced Customer Success Manager to join our team at AppZen. As a key member of our customer success team, you will be responsible for driving the success of our fast-growing list of Fortune 500 customers.

Key Responsibilities
  • Own the customer relationship from adoption to renewal and expansion, driving product utilization and optimizing configuration to maximize value.
  • Advocate internally for product improvements based on customer feedback and showcase business impact to customer executives in the form of Business Reviews.
  • Partner with sales to identify opportunities to increase customer value, resulting in upsell/cross-sell/expansion.
Requirements
  • 3-5+ years of experience as a Customer Success Manager or Account Manager owning enterprise relationships for B2B software solutions.
  • Humble and friendly personality with an open and honest communication style.
  • Ability to analyze and investigate large data sets to understand user behavior and make tangible recommendations for improvement to drive ROI.
  • Exceptional presentation skills to engage Director/VP/C-level stakeholders.
What We Offer
  • Competitive salary package and bonus or variable incentive pay.
  • Comprehensive medical, dental, vision and life insurance benefits.
  • Paid parental leave for eligible employees.
  • Pension Plan.
  • 28 Days Paid Leave.
  • Sick Pay and Income Protection.

  • Enterprise Customer Success Manager

    2 weeks ago

    London, Greater London, United Kingdom Hyperexponential Ltd Full time

    Enterprise Customer Success ManagerHyperexponential Ltd is seeking a seasoned Enterprise Customer Success Manager to join our team. This role will be responsible for nurturing and owning customer relationships with large enterprises, working closely with our Model Development Team and other customer-facing teams to deliver a world-class Customer Success...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for creating a blueprint for best practice for our Enterprise clients to achieve the best return on their investment.The successful candidate...

  • Enterprise Customer Success Manager

    1 month ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for creating a blueprint for best practice for our Enterprise clients to achieve the best return on their investment.The successful candidate...

  • Enterprise Customer Success Manager

    1 month ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for creating a blueprint for best practice for our Enterprise clients to achieve the best return on their investment.The successful candidate...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for creating a blueprint for best practice for our Enterprise clients to achieve the best return on their investment.The successful candidate...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for creating a blueprint for best practice for our Enterprise clients to achieve the best return on their investment.The successful candidate...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for creating a blueprint for best practice for our Enterprise clients to achieve the best return on their investment.The successful candidate...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Hyperexponential Ltd Full time

    Enterprise Customer Success ManagerHyperexponential Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer growth and retention through strategic account management, business value realization, and cross-functional...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom Hyperexponential Ltd Full time

    Enterprise Customer Success ManagerHyperexponential Ltd is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer growth and retention through strategic account management, business value realization, and cross-functional...

  • Enterprise Customer Success Manager

    1 month ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for driving customer satisfaction and retention across our global enterprise client base.Key Responsibilities:Customer Relationship Management:...

  • Enterprise Customer Success Manager

    1 month ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for driving customer satisfaction and retention across our global enterprise client base.Key Responsibilities:Customer Relationship Management:...

  • Enterprise Customer Success Manager

    3 weeks ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for driving customer satisfaction and retention across our global enterprise client base.Key Responsibilities:Customer Relationship Management:...

  • Enterprise Customer Success Manager

    3 weeks ago

    London, Greater London, United Kingdom Feefo Holdings Ltd Full time

    Job Title: Enterprise Customer Success ManagerFeefo Holdings Ltd is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for driving customer satisfaction and retention across our global enterprise client base.Key Responsibilities:Customer Relationship Management:...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom AppZen Full time

    Unlock Customer Success with AppZenAppZen is the leader in autonomous spend-to-pay software, empowering organizations to make smarter business decisions. Our patented AI accurately processes information from thousands of data sources, enabling seamless integration with existing accounts payable, expense, and card workflows.Join Our Team as an Enterprise...

  • Enterprise Customer Success Manager

    4 weeks ago

    London, Greater London, United Kingdom AppZen Full time

    Unlock Customer Success with AppZenAppZen is the leader in autonomous spend-to-pay software, empowering organizations to make smarter business decisions. Our patented AI accurately processes information from thousands of data sources, enabling seamless integration with existing accounts payable, expense, and card workflows.Join Our Team as an Enterprise...

  • Enterprise Customer Success Manager

    1 month ago

    London, Greater London, United Kingdom Aibidia Full time

    Unlock Your Potential as an Enterprise Customer Success ManagerAbout the Role:Aibidia is seeking a highly skilled Enterprise Customer Success Manager to join our Growth team. As a key member of our Revenue team, you will play a crucial role in empowering and enabling our enterprise customers to achieve their goals through our solutions.Key...

  • Enterprise Customer Success Manager

    1 month ago

    London, Greater London, United Kingdom Aibidia Full time

    Unlock Your Potential as an Enterprise Customer Success ManagerAbout the Role:Aibidia is seeking a highly skilled Enterprise Customer Success Manager to join our Growth team. As a key member of our Revenue team, you will play a crucial role in empowering and enabling our enterprise customers to achieve their goals through our solutions.Key...

  • Enterprise Customer Success Manager

    2 months ago

    London, Greater London, United Kingdom AppZen Full time

    About the RoleAppZen is the leader in autonomous spend-to-pay software, revolutionizing the way organizations manage their enterprise spend. As an Enterprise Customer Success Manager, you will play a critical role in driving customer adoption and ensuring seamless integration with our software solutions.Key ResponsibilitiesCustomer Relationship Management:...

  • Enterprise Customer Success Manager

    2 months ago

    London, Greater London, United Kingdom AppZen Full time

    About the RoleAppZen is the leader in autonomous spend-to-pay software, revolutionizing the way organizations manage their enterprise spend. As an Enterprise Customer Success Manager, you will play a critical role in driving customer adoption and ensuring seamless integration with our software solutions.Key ResponsibilitiesCustomer Relationship Management:...

  • Enterprise Customer Success Manager

    2 weeks ago

    London, Greater London, United Kingdom AppZen, Inc. Full time

    AppZen is a leader in autonomous spend-to-pay software, leveraging patented AI to process information from thousands of data sources. This enables organizations to better understand enterprise spend at scale, making smarter business decisions. The software seamlessly integrates with existing accounts payable, expense, and card workflows, reading,...