Customer Care Representative
2 weeks ago
We are seeking a skilled Customer Care Representative to join our team in Newcastle. As a key member of our customer care team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.
Key Responsibilities- Working in a call centre environment
- Making outbound calls to existing customers with the purpose of retaining them
- Dealing with escalated high-level complaints
- Establishing, building, and managing strong long-term customer relationships
- Ensuring customer satisfaction
- Liaising with various other departments both within the business and third parties
- Updating relevant information in our customers' records
- Delivering first class customer service to customers
- Experience in call centre environment, an outbound or an objections handling role would be beneficial
- Confident dealing with high level complaints
- Strong computer and MS office skills
- Excellent communication skills with problem solving attitude
- Attention to detail
- Customer oriented, genuinely passionate about providing an amazing experience through every interaction
- The ability to multitask effectively whilst keeping a high level of service quality
- Teamworking skills
- Passionate and willing to learn in a dynamic environment
- Willing to accept new challenges
- Enjoy your birthday off as a special treat
- Satisfy your cravings at our onsite coffee shop and our canteen
- Stay active with discounted gym and health club memberships
- Access private healthcare and MediCash cash plan
- Unlock a world of freebies and discounts with PerkBox
- Earn rewards through our employee referral program
- Enjoy discounts on our alarm systems
- Contribute to a greener lifestyle with the Cycle to Work Scheme
Verisure UK is a leading provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
", "lang_code": "en-US"}-
Customer Care Representative
4 months ago
Newcastle upon Tyne, United Kingdom MCF Recruitment Full time**Job Title - Customer Care Representative** **Location - Newcastle Upon Tyne** - **About the role**_ Our client is looking to grow their Customer Service team based in Newcastle. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both clients and suppliers. This role requires a person who is hard...
-
Customer Solutions Representative
3 months ago
Newcastle upon Tyne, United Kingdom LNER Full time**Why LNER?** We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times,...
-
Customer Representative
3 months ago
Newcastle upon Tyne, United Kingdom BLOOMING PARTNERS LIMITED Full timeAs a Customer Representative you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships. You will be the frontline representative, handling inquiries, resolving issues, and providing outstanding service to our customers. **Responsibilities**: - Provide assistance to customers in a professional and friendly manner -...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Newcastle Building Society. As a key member of our Customer Service Centre, you will play a vital role in delivering exceptional customer care and support to our customers.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Newcastle Building Society. As a key member of our Customer Service Centre, you will play a vital role in delivering exceptional customer care and support to our customers.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely...
-
Customer Representative
4 months ago
Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full timeAs a Customer Representative, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships. You will be the frontline representative, handling inquiries, resolving issues, and providing outstanding service to our customers. **Duties**: - Provide exceptional customer service to clients via various face to face...
-
Customer Service Representative
3 months ago
Newcastle upon Tyne, United Kingdom Emson Group Full timeNote: This role is for our **NewCastle** branch. We are hiring a customer service representative to manage incoming customer queries and to process orders. Key Duties and Responsibilities: - Manage and service existing customer relationships. - Answer all potential customers' questions in a professional manner. - Always operate with the highest degree of...
-
Customer Representative
4 months ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full timeAre you passionate about delivering exceptional service and resolving customer inquiries? Join our team as a Customer Service Representative and play a pivotal role in ensuring our customers' satisfaction. **Responsibilities**: - Interact with customers in person and provide product information - Provide product knowledge and assistance to customers as...
-
Customer Service Representative
3 months ago
Newcastle upon Tyne, United Kingdom NRG Full time**Job Details**: - **Posted**: about 4 hours ago - **Location**: Newcastle upon Tyne, Tyne and Wear - **Salary**: £20,300 - £21,450 - **Discipline**: Tech & Digital - **Job Ref**: PROF_170734 **About the role**: **Customer Service Representative** **Salary £20,300 - £21,450** **Newcastle Upon Tyne (NE15)** An exciting opportunity has come up with a...
-
Customer Representative
3 months ago
Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full timeAre you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Responsibilities**: - Communicate with customers via various face to face channels to provide information and...
-
Customer Service Representative
3 weeks ago
Newcastle upon Tyne, United Kingdom Blue Arrow Full timeJob Title: Customer Service RepresentativeJob Type: Part-time, Part-yearLocation: North EastJob Description:We are seeking a skilled Customer Service Representative to join our expanding team at Blue Arrow. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through a variety of...
-
Customer Service Representative
3 weeks ago
Newcastle upon Tyne, United Kingdom Blue Arrow Full timeJob Title: Customer Service RepresentativeJob Type: Part-time, Part-yearLocation: North EastJob Description:We are seeking a skilled Customer Service Representative to join our expanding team at Blue Arrow. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through a variety of...
-
Customer Representative
3 months ago
Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full timeAs a Customer Representative, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Duties**: - Provide exceptional...
-
Customer Contact Sales Representative
4 months ago
Newcastle upon Tyne, United Kingdom LNER Full time**Salary comprised of £22,500, plus an OTE (on target earnings) of £5,000 per annum.** **Why LNER?** We go beyond. For everyone. **Our** vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the **people** who **can** deliver this, every day. Since we took over on the East Coast...
-
Customer Service Representative
4 months ago
Newcastle upon Tyne, United Kingdom AA Acquisitions Full timeWe are hiring a Customer Service Representative to manage customer queries and new customers. You will also be asked to process orders, modifications, and manage the customer journey through a number of communication channels. To do well in this role you need to be able to communicate well with different types of people, be confident in your ability to...
-
Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Verisure. As a key member of our customer care team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries, resolve issues, and...
-
Customer Service Representative
4 months ago
Newcastle upon Tyne, United Kingdom Board New Ltd Full timeCustomer Service / Sales - full training given! Board Newcastle are looking for Customer Service / Sales Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...
-
Customer Service Representative
4 months ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time**Customer Service Representative** We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. This role offers an exciting opportunity to engage with customers, drive sales, and ensure outstanding service delivery. **Duties**: - Provide exceptional customer service to clients in person - Analyze...
-
Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Recruitment Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Randstad Technologies Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to...
-
Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Recruitment Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Randstad Technologies Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to...