Customer Care Representative

5 months ago


Newcastle upon Tyne, United Kingdom MCF Recruitment Full time

**Job Title - Customer Care Representative**

**Location - Newcastle Upon Tyne**
- **About the role**_

Our client is looking to grow their Customer Service team based in Newcastle.

As a Customer Service Representative, you will be responsible for providing exceptional customer service to both clients and suppliers. This role requires a person who is hard working, self motivated and dedicated.
- **Requirement's**_
- Energy experience preferred but not essential as full training is provided
- Previous customer service experience within a contact centre
- The ability to communicate effectively
- Ability to plan and organise time and tasks effectively
- **Benefits**_
- 50% off LNER travel
- Great work life balance (Incentivised half day Fridays)
- Paid team days and nights out
- Cycle to work scheme
- Trips away fully paid for and many more to be discussed at interview stage

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme

Schedule:

- Monday to Friday

**Experience**:

- contact centre customer service: 1 year (preferred)
- Energy: 1 year (preferred)

Work Location: In person



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