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Customer Service Representative

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time
Job Opportunity

We are seeking a skilled Customer Service Representative to join our team at Randstad Technologies.

This is a 5-day onsite role in Newcastle, where you will be responsible for engaging with customers in a professional and courteous manner to address inquiries, resolve issues, and provide assistance.

Key Responsibilities:

  • Utilize your prior experience in customer service to handle a variety of customer interactions efficiently and effectively.
  • Collaborate with team members and other departments to ensure timely resolution of customer concerns and inquiries.
  • Maintain confidentiality and handle sensitive customer data with the utmost care and discretion.
  • Demonstrate a strong customer focus and dedication to delivering an outstanding customer experience with every interaction.

Requirements:

  • Prior experience in customer service or customer support roles.
  • Experience in banking, insurance, or financial services customer service is advantageous.
  • Ability to work onsite in Newcastle, five days a week.
  • Strong communication skills and the ability to work well in a team environment.
  • Excellent problem-solving abilities and attention to detail.

This is an exciting opportunity to make a positive impact and thrive in a customer-focused environment.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.