Customer Service Representative

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Tech IT Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Randstad Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to customers regarding their loan accounts
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Previous customer service or contact centre experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of banking, insurance, or financial services
What We Offer:
  • Onsite parking
  • Career progression opportunities
  • Great transport links
  • Rewarding career

At Randstad Technologies, we are committed to providing our customers with the highest level of service. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply for this exciting opportunity.



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