Customer Representative
3 months ago
Are you passionate about delivering exceptional service and resolving customer inquiries? Join our team as a Customer Service Representative and play a pivotal role in ensuring our customers' satisfaction.
**Responsibilities**:
- Interact with customers in person and provide product information
- Provide product knowledge and assistance to customers as needed
- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Analyze customer needs and provide appropriate solutions or recommendations
- Upsell products or services to customers when applicable
**Qualifications**:
- Strong data entry skills with a high level of accuracy
- Excellent communication skills, both written and verbal
- Ability to analyze customer needs and provide appropriate solutions
Join our team of dedicated professionals who are committed to providing exceptional customer service.
**Salary**: From £24,402.53 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Newcastle upon Tyne (preferred)
Work Location: In person
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